Product & Service Quality Manager

BoeingRidley Park, PA
$119,850 - $162,150Onsite

About The Position

Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Product & Service Quality Manager to join our team located in Ridley Park, PA! The successful candidate will have the ability to understand the big picture, inter-relationship of functions, organize information and develop recommendations for executive consumption relating to all things QMS. They will also work collaboratively across a variety of functions and levels within the organization and customer.

Requirements

  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR completion of the Boeing internal course “Exploring Leadership.”
  • 5+ years of experience in Quality Management Systems (QMS)
  • 5+ years of experience in a manufacturing environment
  • 3+ years of experience in quality inspection and/or auditing
  • 3+ years of experience working with Defense contracts
  • 3+ years of experience in data analysis and Root Cause Corrective Action (RCCA)
  • Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process
  • To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

  • Bachelor’s Degree or higher
  • Experience in program planning, project management
  • Experience performing compliance monitoring and policy assessments/audits
  • Currently hold quality auditor certification from an industry recognized certifying course
  • Experience conducting site regulatory compliance audits
  • Experience in determining and executing strategic/tactical direction

Responsibilities

  • Manages Quality Management System execution for the Ridley Park site Chinook Program
  • Manages employees and providing QMS audit support, quality engineering, and technical activities on or in support of the implementation and execution of the QMS system.
  • Manages the second shift Inspection team and quality professionals on second shift in support of the factory production lines and Delivery Center processes.
  • Develop and execute strategies, plans, policies, and procedures to maintain and improve performance.
  • Provides education, coaching and ensures effective execution of the Quality Management System.
  • Analyze data to identify improvement opportunities for process development and execution.
  • Develop recommendations to optimize QMS structure and improve execution across the business.
  • Manages resources, provides quality system management and leads quality performance improvements through disciplined processes aligned with industry standards and contractual requirements
  • Develops and maintains relationships and partnerships with DCMA at the site level, functional stakeholders / peers, and direct reports
  • Utilizes Lean & proactive quality tools to drive quality improvements to the QMS across BDS in partnership with business & functional leaders
  • Manages QMS quality professionals aligned with functional QMS teams within the divisions (i.e. divisional core teams) within an inclusive and collaborative environment supporting professional growth / development
  • Leads by example through the use of Seek, Speak & Listen to create an inclusive culture

Benefits

  • competitive base pay and variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • a number of programs that provide for both paid and unpaid time away from work
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