Product & Sales Enablement Trainer

ManhattanLife Insurance & Annuity Company•Houston, TX

8h•Hybrid

About The Position

The Product & Sales Enablement Trainer will play a critical role in supporting the growth and expansion of ManhattanLife's Individual Life & Health distribution. This position is responsible for designing, developing, and delivering engaging training programs that equip agents, brokers, and internal teams with the knowledge, tools, and confidence needed to successfully market and sell ManhattanLife products. This individual will serve as the subject matter expert for product education and sales enablement, creating scalable learning resources while continuously evaluating and improving training effectiveness. The ideal candidate is an experienced trainer who understands the insurance sales process, thrives in front of an audience, and requires minimal direction to build and maintain a best-in-class training program.

Requirements

Bachelor's degree in Business, Education, Communications, Marketing, or a related field.
Bilingual proficiency in Spanish.
At least 3 years of professional training, sales enablement, adult education, or instructional design experience.
Demonstrated experience independently building and managing training programs from concept through execution.
Strong understanding of insurance sales processes and producer distribution channels.
Excellent presentation, facilitation, and public speaking skills.
Experience developing engaging learning materials using Microsoft Office and modern presentation platforms.
Comfortable presenting virtually using WebEx, Microsoft Teams, Zoom, or similar technologies.
Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
Exceptional interpersonal and relationship building skills.
Energetic, outgoing, and engaging personality with a passion for teaching and developing others.
Ability to simplify complex insurance concepts into clear, easy-to-understand training.
Strong understanding of consultative selling and producer development.
Highly self-motivated and capable of working independently with minimal supervision.
Creative thinker who enjoys developing new educational content and improving existing programs.
Strong written and verbal communications skills in both English and Spanish.
Excellent time management and organizational abilities.
Ability to quickly adapt to changing products, priorities, and business initiatives.
Comfortable presenting to audiences ranging from individual agents to large national webinars.
Proficient in Microsoft Office Suite and presentation software.

Nice To Haves

Previous experience in the Life & Health insurance industry is strongly preferred.

Responsibilities

Design, build, implement, and continuously improve ManhattanLife's comprehensive Life & Health product training program with minimal supervision.
Conduct engaging instructor-led virtual and in-person training sessions for agents, brokers, agencies, and internal associates.
Develop training that not only teaches product knowledge but also equips agents with effective sales strategies, positioning techniques, objection handling, and best practices throughout the sales process.
Create and maintain high-quality training materials, including presentations, videos, job aids, quick reference guides, webinars, and on-demand learning resources.
Ensure all training materials remain current with product enhancements, underwriting changes, regulatory updates, system enhancements, and market conditions.
Provide ongoing education for Customer Service, Agent Support, Sales, Marketing, and other internal departments to ensure organizational product knowledge.
Manage the product training calendar, coordinate training requests, schedule sessions, and communicate the upcoming educational opportunities.
Measure training effectiveness through participation metrics, surveys, knowledge assessments, and feedback while recommending improvements.
Work closely with Product Development, Sales, Marketing, Operations, Underwriting, Compliance, and Information Technology to ensure training reflects current business initiatives.
Deliver training sessions and educational materials in both English and Spanish to support our bilingual distribution partners.
Stay current on insurance industry trends, competitor products, and adult learning methodologies to continuously improve ManhattanLife's training program.
Other tasks and duties as assigned.