Product Safety Manager

O-I•Perrysburg, OH

15h

About The Position

The Product Safety Manager manages product safety for all containers produced in Americas North, ensuring products and processes meet regulatory and internal requirements. The role leads consumer complaint and fracture analysis, supports bottle injury litigation through expert analysis and testimony, and partners with Area Quality Managers on major complaint resolution, inventory containment, and product recalls. Working across design, manufacturing, customer support, Legal, and Global Quality, the position evaluates container quality and performance, maintains regulatory compliance documentation, and supports quality risk mitigation and continuous improvement. The role also manages Assistant Product Safety Manager and/or Fracture Analysis Engineer activities and supports laboratory operations, technical training, and the development of Quality Development Program engineers. Travel of up to 35% is required.

Requirements

Bachelor’s degree in engineering, or equivalent experience.
At least 5 years of related work experience, such as Assistant Product Safety Manager, Fracture Analysis Engineer, Assurance of Quality Department, Plant Operations, Category Quality Manager, or Manager Quality Systems.
Knowledge of glass container manufacturing, container design, fracture analysis, and microscopic examination techniques.
Knowledge of FDA and CFIA requirements relevant to glass packaging and product safety, including compliance documentation and standard operating procedures.
Experience investigating consumer complaints, assessing product safety risks, and supporting root cause analysis, corrective actions, inventory containment, and product recalls.
Experience preparing technical reports and communicating analytical findings to customers, manufacturing teams, and Legal.
Experience managing technical personnel, supporting laboratory operations, and developing training materials and engineering talent.
Strong analytical, problem-solving, and cross-functional collaboration skills, including the ability to interpret technical data and support quality risk audits and continuous improvement.

Nice To Haves

Experience supporting product liability investigations or providing expert testimony.

Responsibilities

Analyze legal and non-legal consumer complaint samples.
Provide expert testimony and analysis for O-I bottle injury litigation cases.
Assist with recruiting, hiring, training, and professional development of Project Engineers in the Quality Development Program.
Provide customers with documentation regarding FDA and CFIA compliance and indemnification.
Work with Area Quality Managers on major complaint resolution, inventory containment, and product recalls.
Work with Area Quality Managers to ensure satisfactory product performance and specifications, including design evaluation, quality performance comparisons, competitive analysis, and customer issue resolution.
Review AOQ SOPs for compliance with Legal, FDA, and CFIA requirements.
Participate in microscopic analysis of samples from domestic and international production plants and customers to identify causes of dissatisfaction.
Assist in preparing microscopic analysis training materials for domestic and international personnel.
Participate on management teams focused on improving container quality and performance.
Review new mold designs issued by Container Engineering to identify potential quality issues from questionable design features.
Participate on OINA New Product/Innovation Development Teams for Decorating and Glass Strengthening.
Update and maintain OINA files at the FDA and CFIA.
Assist with AOQ Lab operations to ensure efficient lab processes.
Manage activities of the Assistant Product Safety Manager and/or Fracture Analysis Engineer.
Participate in Quality Risk Audits and Quality Council activities to identify, assess, and mitigate quality risks and support continuous improvement.
Travel up to 35%.