Product Safety Engineer

Johnson Health Tech North America Inc•Village of Cottage Grove, WI

7d•Onsite

About The Position

Under the direction of the Director of Quality, the Product Safety Engineer is responsible for supporting Johnson Health Tech North America’s product safety program through investigation, evaluation, documentation, and continuous improvement of product safety. This role works side by side with Product Safety Technicians to review product safety reports, evaluate returned products, identify trends, and help implement corrective actions that reduce risk and improve product performance. The Product Safety Engineer provides day-to-day technical directions to technicians while partnering cross-functionally with Customer Technical Service, Quality, R&D, Operations, legal, and factory teams. This is an individual contributor role and does not include formal people management or supervisory responsibility. This role is in office 5 days a week.

Requirements

Bachelor’s degree in engineering or related technical field required
Mechanical, Electrical, Industrial, Biomedical, or Manufacturing Engineering background preferred
1+ years of experience in product safety or 3+ years in quality engineering, test engineering, manufacturing engineering, reliability, or a related technical role
Experience investigating product issues, reviewing returned units, and performing root cause analysis
Strong verbal and written communication skills
Strong analytical, investigative, and problem-solving skills
Proficiency in Microsoft Office 365

Nice To Haves

Exposure to consumer product safety standards (ASTM, CPSA), risk assessment, CAPA, or formal problem-solving methods preferred
Experience working with cross-functional teams in a manufacturing or product development environment preferred
experience with CRM, SAP, or similar business systems preferred
ASQ Certified Quality Engineer (CQE) certification is valuable, but not required
Completion of the Society of Product Safety Professionals (SPSP) Fundamentals Program is valuable, but not required

Responsibilities

Review product safety reports, customer complaints, and related data to identify potential safety issues, emerging trends, and areas for corrective action
Compile documentation for section 15(b) reports to CPSC
Work side by side with the Product Safety Technician to evaluate returned products, support inspections, document findings, and help determine root cause
Provide day-to-day technical guidance to the Product Safety Technician regarding case review, product evaluation, documentation quality, and follow-up actions
Conduct product safety evaluations and risk assessments to support decision making for product improvements, containment actions, and field remedies as needed
Document investigation results, prepare clear technical reports, maintain accurate records of product safety evaluations, returned unit reviews, and related actions
Partner with Customer Technical Service, Quality, R&D, Operations, legal, and factory teams to communicate findings, coordinate investigations, and support timely resolution of product safety concerns
Support the development and continuous improvement of product safety procedures, training materials, and standard work
Monitor applicable product safety requirements, standards, and best practices and help incorporate them into internal processes and product evaluations
Willingness and ability to travel to company locations, customer sites, or testing/manufacturing facilities as needed to support investigations on short notice.
Communicate effectively with domestic and global teams, including support outside normal business hours