Engineer - Product Safety & Reliability

Oshkosh•Hagerstown, MD

1d•Onsite

About The Position

The Product Safety and Reliability Engineer will primarily assist in departmental responsibilities with regards to product safety and reliability on new and existing products. In this role, you will also assist in matters concerning previously manufactured/field products, product related legal proceedings, Government/Trade Association matters, and customer support activities. This is a great opportunity to get broad experience in product safety and reliability focused on the best products in the industry.

Requirements

Bachelor’s degree in engineering, science, or related field.
Internship experience or 6 plus months of related work experience.
Travel up to 50%, sometimes on short notice, is required.

Nice To Haves

Education or experience focused on electro-mechanical, mechatronics, electrical or mechanical engineering.
Internship, co-op, or up to three years of related engineering experience preferred.
Ability to multitask with effective organization and communication skills
Strong technical writing skills with the ability to document observations clearly, objectively, and accurately.

Responsibilities

Assist and facilitate field accident and incident investigations with inside and outside counsel of JLG and Jerr-Dan products.
Travel, sometimes on short notice, to document field accident and incident investigations via on-site inspections with photographs, videos, 3D scanning, and other means as required.
Become a trained operator to perform functional checks of JLG and Jerr-Dan products as part of incident investigations.
Assist in the research and discovery processes for litigation matters, including interaction with other company departments and outside entities.
Initiate interaction with Engineering and other company departments on all matters of product safety and reliability, as assigned.
Prepare information such as Field Service Bulletins, Service Information, etc.
Actively participate in reviewing new products regarding standards compliance.
Review technical publications, marketing materials, and other assigned materials from a product safety perspective and recommend revisions or escalation as appropriate.
Represent company in Government/Trade Association matters such as OSHA, CSA, AEM, ANSI, etc., as assigned.
Interact with JLG customers and end users through telephone and email regarding machine application, safe use, repairs, technical specifications, etc., as assigned.
Assist on other specific programs required in the course of departmental operation, as assigned by the department head.
Handle confidential and legally sensitive information with discretion, accuracy, and attention to evidence preservation, documentation quality, and factual neutrality.