Product Quality Engineer

Celestica • Richardson, TX

3d

About The Position

The Product Quality Engineer manages and monitors product quality across the end-to-end product life cycle. The role calls for strong quality-management knowledge and a technology background in testing switch, storage, and server products, together with familiarity with quality management across design, supplier management, manufacturing, and customer issue resolution. The engineer should be familiar with the product development cycle and lifecycle phase management process.

The position supports the creation and application of HPS quality plans across functional teams throughout the product life cycle, contributes to end-to-end LPR reviews by collecting and reviewing product quality data, and helps generate performance metrics for HPS products and processes. The engineer collaborates with DSQ, CQE, SQE, and global quality teams to manage quality cases, and resolves customer issues of low difficulty using effective, timely root-cause analysis and corrective actions.

The successful candidate is self-motivated and able to work with minimal supervision in a dynamic team environment. Strong interpersonal and communication skills are important because the role requires coordination and liaison with internal and external stakeholders, teams, departments, and clients. The position is based in Richardson, Texas.

Requirements

• Minimum of 8 years in a similar position.
• Bachelor of Science in Electrical Engineering, Mechanical Engineering, or a related major, or equivalent work experience.
• In-depth knowledge of quality metrics, ISO standards, and processes.
• Understanding of HPS business models, product development frameworks, and processes.
• Knowledge of quality management tools, including 8D/RCCA, FMEA, and development of Quality Control Plans.
• Strong project management skills.
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to communicate effectively with a wide variety of internal and external case stakeholders.
• Ability to use some or all of Google Applications, Word, Excel, and PowerPoint.
• Ability to shift between tasks to address changing priorities.
• Self-motivation and ability to work with minimal supervision in a dynamic team environment.
• Strong interpersonal and communication skills for working with other teams, departments, and clients.

Nice To Haves

• Experience working with Asia-based design and production teams.
• Prior participation in quality management.
• Product-testing-related experience.

Responsibilities

• Support generation of the HPS quality plan and apply it across functional teams throughout the product life cycle.
• Support end-to-end LPR reviews by collecting and reviewing product quality data in a timely manner.
• Support generation of performance metrics for HPS products and processes.
• Engage with DSQ, CQE, SQE, and global quality teams to manage quality cases.
• Resolve low-difficulty customer issues using effective and timely root-cause analysis and corrective actions.
• Coordinate resources to meet production quality and quantity metrics.
• Communicate and liaise with internal and external case stakeholders, teams, departments, and clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior