Product Quality Engineer

Celestica International LP • Richardson, TX

2d

About The Position

The Product Quality Engineer manages and monitors product quality across the end-to-end product life cycle. The role requires strong knowledge of quality management and a technology background in testing switch, storage, and server products, as well as familiarity with quality management across design, supplier management, manufacturing, and customer issue resolution. The engineer should be familiar with the product development cycle and lifecycle phase management process.

The position supports the generation and application of HPS quality plans across functional teams, product E2E LPR reviews, and the collection and timely review of product quality data. It also supports the development of performance metrics for HPS products and processes and collaborates with DSQ, CQE, SQE, and global quality teams to manage quality cases. The engineer resolves lower-difficulty customer issues through effective, timely root cause analysis and corrective actions.

The successful candidate is self-motivated and able to work with minimal supervision in a dynamic team environment. Strong interpersonal and communication skills are important because the role involves substantial liaison with other teams, departments, clients, and internal and external case stakeholders. The position also requires the ability to shift between tasks as priorities change.

Requirements

• Minimum of 8 years of experience in a similar position.
• Bachelor of Science in Electrical Engineering, Mechanical Engineering, or a related major area, or equivalent work experience.
• In-depth knowledge of quality metrics, ISO standards, and processes.
• Understanding of HPS business models, product development frameworks, and processes.
• Good knowledge of quality management tools, including 8D/RCCA, FMEA, and development of Quality Control Plans.
• Strong project management skills.
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to communicate effectively with a wide variety of internal and external stakeholders.
• Ability to use some or all of Google Applications, Word, Excel, and PowerPoint.
• Ability to shift from one task to another to address changing priorities.
• Self-motivated ability to work with minimal supervision in a dynamic team environment.
• Good interpersonal and communication skills for liaising with teams, departments, and clients.

Nice To Haves

• Experience working with Asian-based design and production teams.
• Prior participation in quality management.
• Product testing-related experience.

Responsibilities

• Support generation of HPS quality plans and apply product quality plans across functional teams throughout the product life cycle.
• Support product E2E LPR reviews by collecting and reviewing product quality data in a timely manner.
• Support generation of performance metrics for HPS products and processes.
• Engage with DSQ, CQE, SQE, and global quality teams to manage quality cases.
• Resolve customer issues of low difficulty using effective and timely root cause analysis and corrective actions.
• Coordinate resources to meet production quality and quantity metrics.
• Communicate with internal and external case stakeholders, teams, departments, and clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior