Product Quality Assurance Technician 3 (Onsite 1st shift)

RTX•Melbourne, FL
•$43,400 - $82,600•Onsite

About The Position

The Product Quality Assurance Technician plays a key role in ensuring product and process quality by supporting and maintaining Quality Management System (QMS) requirements. The position provides real-time quality support on the production floor, conducts audits and process evaluations, and partners closely with Quality Engineers to address nonconforming material, corrective actions, and product containment. It is a hands-on, collaborative, detail-driven role offering opportunities for impact and growth.

Requirements

  • Typically requires a high school diploma or AA/AS degree (or other two-year post-high-school training) with a minimum of 4 years of relevant experience.
  • Experience with hand tools and measuring equipment.
  • Ability to read and interpret blueprints, customer specifications, purchase orders, and written and verbal instructions.
  • U.S. citizenship is required because only U.S. citizens are authorized to access information under this program or contract.

Nice To Haves

  • Strong interpersonal and teamwork skills, with the ability to work independently.
  • Excellent organizational skills and the ability to manage multiple priorities simultaneously.
  • Effective written and verbal communication skills, including the ability to explain technical concepts to employees at all levels.
  • Demonstrated success working with cross-functional teams.
  • Experience leading projects or initiatives from start to finish.
  • Ability to define problems, collect and analyze data, establish facts, and draw sound conclusions.

Responsibilities

  • Perform product and process audits, including Process Walks (LPAs), Surveillance, and Certifications.
  • Enforce quality policies and procedures to maintain product integrity.
  • Support operator and inspector skill development through hands-on training and coaching.
  • Coordinate suspect product containment and corrective actions with Quality Engineers.
  • Identify quality trends and lead Sherlock Investigations to support Root Cause Corrective Action (RCCA).
  • Manage the flow of non-conforming materials (NCMs) in accordance with site procedures.
  • Create and deliver Quality Alerts to communicate quality-related changes impacting the production floor.
  • Collaborate effectively across teams and communicate clearly at all levels.

Benefits

  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
  • Tuition reimbursement program.
  • Student Loan Repayment Program.
  • Life insurance and disability coverage.
  • Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft protection coverages.
  • Birth, adoption, and parental leave benefits.
  • Ovia Health, fertility, and family planning benefits.
  • Adoption assistance.
  • Autism Benefit.
  • Employee Assistance Plan, including up to 10 free counseling sessions.
  • Healthy You Incentives wellness rewards program.
  • Doctor on Demand virtual doctor visits.
  • Bright Horizons child and elder care services.
  • Teladoc Medical Experts second opinion program.
  • Flexible spending accounts.
  • Flexible work schedules.
  • Paid time off and holidays.
  • Potential eligibility for annual short-term and/or long-term incentive compensation programs.
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