Product Portfolio Operations Manager

JPMorgan Chase & Co.Jersey City, NJ

About The Position

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Data & Analytics Product space, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. The Data & Analytics Product team is responsible for providing the core technical capabilities and strategies for data producers, consumers, and governors to leverage data.

Requirements

  • 5+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies
  • Strategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering results
  • Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
  • Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
  • Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
  • Ability to adapt to changing circumstances and work effectively in a dynamic environment
  • Advanced MS Excel and PowerPoint skills

Nice To Haves

  • Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peers
  • Proven experience as a Data Analyst, with a strong focus on data visualization and analysis
  • Proficiency in Jira, Jira Align, Confluence with familiarity in Alteryx, Python, SQL, Tableau
  • Consulting background
  • Strong leadership and team management experience, including leading cross-functional teams
  • Experience in developing and implementing product strategies that align with business goals
  • Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels

Responsibilities

  • Supports and leads the Controls strategy across the Product, partnering with key stakeholders to define priorities, drive alignment, and ensure effective implementation and ongoing adhere
  • Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  • Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
  • Develops deep, trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-in
  • Manages data analysis, Key Performance Indicators (KPIs), reporting and communications related to product and portfolio performance to senior-level stakeholders
  • Advises and influences senior leaders and business executives on key business decisions and major change initiatives
  • Develops and deliver Chief Executives Officer level communications

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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