Product Performance Engineer

Elucent Medical•Eden Prairie, MN

7d•Onsite

About The Position

Elucent Medical is a medical device company focused on developing surgical navigation technologies, particularly for cancer surgery, to improve patient outcomes through precision and efficacy. The company's solutions are designed to transform traditional surgical instruments into "smart" tools, enhancing surgical precision and patient outcomes. The Product Performance Engineer will own and lead the capital device reliability program at Elucent. This role is responsible for defining and implementing methods to collect service and performance data, investigate service events, participate in depot service repairs, analyze and trend reliability information, and drive continuous improvement initiatives. The role will collaborate closely with Operations, Development, Field, and Quality teams to ensure cross-functional alignment and effective project execution. In addition, this role will provide input on new project initiatives to establish proactive reliability requirements and support lifecycle activities, including new customer configurations. The Product Performance Engineer will be primarily responsible for using capital system returns and service data to create reliability projects to improve system robustness. They will coordinate with Operations, Development, Quality and Field Service to prioritize and implement these projects. This is a hands-on role, where the candidate is expected to learn the technology from the ground up and be directly involved in troubleshooting investigations and data analysis. The candidate will develop metrics like MTBF, return rates, and/or pareto trending to monitor performance and keep the organization apprised of system performance. The Role will also be tasked with lifecycle management projects, including helping to create future customer configurations and line extensions of the capital system. They will participate in new development projects to recommend design for manufacturability and reliability requirements based on their experiences and data collected through robustness projects.

Requirements

5+ Years BS in Engineering
Manufacturing & Development experience required
Experience in reliability engineering or lifecycle improvement projects
Project management experience
Medical Device/Industry experience
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Detail-oriented with a focus on accuracy and efficiency.

Nice To Haves

Startup, small business experience preferred

Responsibilities

Own and lead the capital device reliability program.
Define and implement methods to collect service and performance data.
Investigate service events.
Participate in depot service repairs.
Analyze and trend reliability information.
Drive continuous improvement initiatives.
Collaborate with Operations, Development, Field, and Quality teams.
Provide input on new project initiatives to establish proactive reliability requirements.
Support lifecycle activities, including new customer configurations.
Use capital system returns and service data to create reliability projects to improve system robustness.
Coordinate with Operations, Development, Quality and Field Service to prioritize and implement projects.
Be directly involved in troubleshooting investigations and data analysis.
Develop metrics like MTBF, return rates, and/or pareto trending to monitor performance.
Keep the organization apprised of system performance.
Manage lifecycle management projects, including creating future customer configurations and line extensions of the capital system.
Participate in new development projects to recommend design for manufacturability and reliability requirements.