Product Owner (Remote)

MRIoA•Salt Lake City, UT

18h•Remote

About The Position

The Product Owner sits within the Product Organization and is accountable for product strategy, business requirements, roadmap planning, prioritization, stakeholder engagement, business readiness, and value delivery throughout the Product Development Lifecycle (PDLC). This role serves as the bridge between business stakeholders and the Engineering, Architecture, and QA organizations, ensuring solutions are clearly defined, aligned to business objectives, and deliver measurable value. The Product Owner owns the requirements and prioritization decisions within their portfolio while collaborating closely with Architecture on technical feasibility, Engineering on delivery, and QA on release readiness.

Requirements

Comfortable operating within a defined RACI model, collaborating with Architecture, Engineering, and QA organizations without owning their respective accountabilities
Working knowledge of Jira or similar tools for backlog management, sprint planning, and requirements traceability
Familiarity with Power BI or similar reporting and dashboarding tools is preferred
Strong working knowledge of utilization review operations, healthcare regulatory requirements, and the Company's clients, products, and workflows
Minimum of 3 to 5 years of experience as a Business Analyst, Product Owner, or Product Analyst
Experience in health insurance, healthcare, or managed care environments preferred; utilization management experience is a plus
Demonstrated ownership of a product backlog or roadmap and making prioritization decisions based on business value, risk, and cost
Strong experience writing detailed, testable business requirements (functional, UI, data, reporting, integration, and non-functional) and user stories with clear acceptance criteria
Effectively coordinate UAT and business readiness activities, including stakeholder communication and training/adoption planning
Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required.
Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.

Nice To Haves

Product management or business analysis certification (such as CSPO, ECBA, or CCBA) is preferred but not required

Responsibilities

Own product strategy, roadmap, requirements, UI design direction, business process definition, reporting and data requirements, and prioritization for an assigned portfolio of operations and utilization review tools
Serve as the accountable business owner for user acceptance testing, business readiness, and adoption of delivered solutions
Act as the primary point of consultation with the Architecture, Engineering, and QA organizations throughout the PDLC, per MRIoA's defined RACI operating model
Monitor progress against roadmap commitments and adjust priorities as business needs change
Manage the intake process for new requests and enhancements, assessing business value, complexity, urgency, and dependencies
Facilitate prioritization discussions with stakeholders and document decisions regarding scope, priorities, and funding
Maintain visibility into active, pending, and future initiatives, and ensure alignment between business demand and available delivery capacity
Lead requirements gathering sessions, discovery workshops, and business process reviews with stakeholders
Document current-state and future-state business processes, and define functional, UI, data, reporting, integration, and non-functional requirements in sufficient detail for development to begin without ambiguity
Ensure requirements are complete, testable, and approved prior to development, and maintain traceability between requirements, user stories, testing, and delivered functionality
Manage changes to requirements throughout the project lifecycle
Create and maintain product backlogs, and define epics, features, and user stories that meet MRIoA's user story standards (business objective, user role, functional description, acceptance criteria, UI and data requirements, dependencies, assumptions, and success criteria)
Prioritize backlog items based on business value, and participate in backlog grooming and sprint planning sessions with Engineering
Clarify requirements throughout development and testing activities
Define business priorities and delivery expectations, and collaborate with Engineering and QA on estimates and delivery plans
Establish milestone and release targets, monitor roadmap execution and timeline adherence, and communicate schedule changes and impacts to stakeholders
Coordinate business readiness activities for releases
Identify business, operational, compliance, and stakeholder risks; assess impacts of delays, scope changes, and resource constraints; and develop mitigation plans for critical initiatives
Assess business impacts of proposed changes, manage stakeholder communication plans, and support organizational readiness and training/adoption activities
Escalate risks affecting delivery or business outcomes
Coordinate business participation in UAT and validate solutions against business requirements and acceptance criteria
Document business approvals and signoffs, facilitate defect review and prioritization with QA, and ensure business readiness prior to deployment
Define release objectives and success measures, and coordinate stakeholder communication activities
Ensure training materials and job aids are available, validate operational readiness, and support production deployment activities
Measure adoption and business outcomes following release
Monitor product adoption and utilization, against business objectives
Gather stakeholder and user feedback, identify enhancement opportunities, and continuously improve products, processes, and user experience
Maintain long-term product strategy and roadmap for the assigned portfolio
Consult with the Architecture organization on solution feasibility, technical standards, and nonfunctional requirements during discovery and design
Consult with the Engineering organization, including offshore development resources, during sprint planning, backlog refinement, and release planning; remain informed on vendor and offshore delivery governance, which is owned by Engineering
Consult with the QA organization on test strategy, acceptance criteria, and release readiness, and support QA-led production validation
Possess a working knowledge of HIPAA, utilization review processes, and relevant healthcare regulatory requirements, ensuring compliance is reflected in business requirements