Product Owner

RAZR Marketing•Minnetonka, MN

18h•Onsite

About The Position

The Product Owner supports Product and Development as the subject matter expert and Business Analyst for software solutions on RAZR’s SaaS platform. The role maintains and protects the product vision, champions the product, serves as its primary internal point of contact, ensures work is ordered to deliver maximum business value, and translates business needs into actionable technical requirements. The Product Owner works with internal stakeholders and clients, collaborates with product managers, operations, developers, designers, and engineering teams, and contributes to execution against an aggressive but achievable roadmap. The role spends approximately 30% of its time within the scrum team and 70% ahead of the scrum team refining requirements.

Requirements

At least 5 years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.
Experience working in Agile (Scrum/Kanban) environments and collaborating closely with engineering teams.
Strong understanding of REST and SOAP APIs, including authentication methods such as OAuth and JWT, and security best practices.
Experience with data exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.
Knowledge of microservices architecture and experience defining API contracts between services.
Understanding of data modeling, SQL databases, and messaging systems such as Kafka or MQs.
Flexibility and adaptability in response to complexity and change.
Excellent organizational, analytical, and complex problem-solving skills.
Strong communication skills and ability to interact effectively with non-technical users and stakeholders.
Ability to work and collaborate well with cross-functional teams.
Passion for development best practices and SDLC processes.
Ability to manage and set expectations with internal stakeholders.
Proficiency in Microsoft applications.
Hungry to learn and succeed.

Nice To Haves

Background in Patient Engagement, Loyalty Marketing, Banking Rewards, or similar solutions.
Familiarity with modern web application frameworks.

Responsibilities

Work with internal stakeholders and clients to determine requirements.
Write user stories that provide clear direction to the development team for new features and products.
Own the scrum team enhancement backlog and work with development scrum teams to deliver new features and products.
Work with product managers, operations, and development to assess product needs and recommend solutions that proactively address issues.
Guide one or more agile scrum teams, spending approximately 30% of time within the scrum team and 70% ahead of it refining requirements.
Contribute to discussions about trade-offs between cost and schedule and business or client benefit.
Contribute to execution against the product roadmap.
Work closely with the Product Manager to contribute to the product vision and purpose.
Maintain detailed knowledge of current and future customer projects and create necessary product requirements.
Collaborate with designers and developers to build user experiences.
Document and manage user stories and expected outcomes based on input from stakeholders.
Set business value and prioritization for new and existing issues documented by customers, end users, and QA.