Product Owner (Hybrid)

Broadridge • Toronto, ON

1d • CA$100,000 - CA$120,000 • Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a talented Product Owner to join our Securities Industry Services (SIS) unit within Broadridge. SIS offers a comprehensive suite of products and services that support the back-office and front-office operations of brokerage firms, banks, and mutual fund dealers operating in the Canadian securities industry. As a Product Owner, you will play a critical role in shaping and delivering product capabilities that meet client and market needs. Acting as the key liaison between clients, customer support, product strategy, and solution development teams, you will own the product backlog, define priorities, and ensure solutions deliver measurable value. Your primary responsibility will be to understand client requirements, regulatory and operational needs, and business priorities, and translate them into clear, actionable product requirements and user stories. You will guide the product delivery lifecycle to ensure the successful implementation of high-quality solutions aligned with strategic objectives.

Requirements

• Bachelor’s Degree or College Diploma in Business Administration, Computer Science, Information Technology / Systems
• 5 years of product management experience
• Extensive knowledge of Wealth Management Back Office and Business Management applications.
• Strong understanding of front-office and back-office brokerage business operations within the Canadian securities industry.
• Demonstrated ability to manage and prioritize complex product and system requirements.
• Experience translating business needs into product requirements, user stories, and functional outcomes.
• Strong analytical skills with the ability to interpret complex business, operational, and regulatory data.
• Ability to perform data mapping and review technical design documents to ensure alignment with product intent.
• Experience working cross-functionally with clients, developers, architects, QA teams, and support organizations.
• Strong communication, stakeholder management, and decision-making skills.

Nice To Haves

• Comprehensive knowledge of the Canadian Tax Code and its impact on brokerage back-office processing.
• Ability to translate tax and regulatory requirements into product enhancements and operational improvements.
• Proven experience managing product or system changes resulting from updates to tax regulations and compliance requirements.
• Ability to ensure systems, workflows, and client deliverables remain current and compliant.
• Deep familiarity with SIS tax-related applications and associated operational processes.
• Ability to guide issue resolution, product enhancements, and client support in tax-processing environments.
• Strong, trusted relationships with clients and the ability to act as a strategic partner in understanding and addressing their needs.
• Ability to balance client-specific requirements with broader product and platform priorities.
• Strong understanding of client workflows, preferences, and operational requirements.
• Ability to prioritize and deliver tailored solutions that improve client satisfaction while supporting product scalability and long-term strategy.

Responsibilities

• Own and manage the product backlog for brokerage back-office and tax-related solutions, ensuring priorities are aligned with client needs, regulatory requirements, and business objectives.
• Collaborate with brokerage clients, customer support teams, product strategists, and internal stakeholders to gather, refine, and prioritize product requirements.
• Translate client requests, operational needs, and business goals into epics, features, and user stories with clear acceptance criteria.
• Define product requirements using established product management and agile methodologies, including backlog management, user story mapping, process flows, and requirements traceability.
• Serve as the primary point of contact between business stakeholders and solution development teams throughout the product delivery lifecycle.
• Work closely with application architects, development teams, and QA teams to ensure product functionality is accurately designed, built, tested, and delivered.
• Participate in solution design discussions and validate that proposed changes align with business needs and product strategy.
• Support release planning, implementation strategy, and rollout execution to ensure successful delivery and adoption.
• Provide product guidance, user documentation, and training for new product capabilities and enhancements.
• Monitor product outcomes, stakeholder feedback, and operational performance to continuously improve solutions.
• Apply strong leadership and prioritization skills to balance competing demands and drive timely delivery of business value.

Benefits

• Medical, dental, life and vision insurance.
• RRSP program with company match, paid parental leave, competitive vacation days and more.
• Medical insurance starts immediately upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree