Product Owner

Valiant Residential, LLC•Dallas, TX

3d•Onsite

About The Position

Champion the User. Simplify the Complex. Own the Outcome. At Valiant Residential, we’re looking for a Product Owner who doesn’t just manage backlogs—you champion the user, simplify the complex, and deliver products that teams actually want to use. This role sits at the intersection of business strategy, user experience, and technology execution, partnering closely with operational leaders, corporate and onsite teams, and technical resources to define, optimize, and scale solutions that work for the people who depend on them every day. You’ll own designated product focus areas, driving the review, definition, and optimization of systems and processes to ensure they are intuitive, efficient, and aligned with business needs. This isn’t a passive role. You’re a user-first owner-operator—someone who sees friction before others feel it, eliminates complexity instead of explaining it, and turns business needs into intuitive, scalable products. Reporting to the Chief of Staff, you’ll play a critical role in shaping how Valiant’s communities and corporate teams experience our technology.

Requirements

Bachelor’s degree in Business, Technology, or related field (or equivalent experience)
2+ years of experience in Product Management, Product Ownership, Project Management, or related role
Proven success delivering products or process improvements from concept through implementation
Experience working with business systems, operational platforms, or enterprise software
Strong understanding of the product lifecycle, agile methodologies, and user-centered design principles
Ability to translate business needs into clear user stories, acceptance criteria, and functional requirements
Advanced proficiency in Microsoft Office Suite

Nice To Haves

Advanced degree preferred
Property management, real estate, multifamily, or related service industry experience preferred
Experience with platforms such as Yardi, RealPage, Entrata, or AppFolio preferred
Familiarity with project management tools (Asana, Smartsheet, Monday.com)
Experience with BI tools (Power BI, Tableau, etc.) preferred
You operate with empathy and ownership—you understand users deeply and feel accountable for their experience
You simplify the complex—turning messy workflows into clear, intuitive solutions that people actually want to use
You’re a clear and confident communicator who can translate fluently between business and technical audiences
You bring a user-first mindset to every decision, large or small, and assess impact across the entire user journey
You thrive in fast-paced environments, balancing multiple product priorities without losing focus or momentum
You’re data-driven and analytical, but never lose sight of the human on the other end of the screen
You’re adaptable and solutions-oriented, able to adjust quickly as business needs evolve

Responsibilities

Define the product vision — Set and communicate a clear product vision aligned with Valiant’s business goals and operational priorities
Build and maintain the roadmap — Develop and maintain product roadmaps for assigned focus areas that turn priorities into deliverables
Translate business into action — Convert business needs into clear user stories, acceptance criteria, and functional requirements
Optimize for the user — Evaluate current systems, workflows, and tools to identify inefficiencies and design streamlined, user-friendly experiences
Apply a user-first mindset — Assess every process through the lens of the end user, ensuring clarity, simplicity, and ease of navigation
Eliminate complexity — Reduce friction points and create intuitive workflows for onsite teams, corporate users, and external stakeholders
Champion the voice of the user — Actively seek to understand challenges, behaviors, and needs across all user groups, and ensure product changes are designed to be easy to adopt
Drive cross-functional alignment — Partner with operations, HR, marketing, finance, training, and technology teams to gather requirements and align priorities
Stay current on platforms — Monitor vendor releases, software updates, and roadmap changes for the technology within your product scope; evaluate impact across internal teams, roles, and departments, plan adoption, and prepare users for what's changing
Bridge business and technical — Serve as a liaison between business stakeholders and technical teams to ensure clarity and execution
Deliver and accept the work — Monitor development progress, remove roadblocks, and review completed work against defined standards and expectations
Measure user impact — Assess how system changes and updates affect users across the organization, from onsite teams to residents and clients
Iterate with intent — Use data, stakeholder feedback, and performance metrics to inform decisions and prioritize enhancements
Own outcomes—not just output — Drive accountability for results, adoption, and continuous improvement across your product focus areas