Product Owner

fjorge•Minneapolis, MN

About The Position

The role is centered on ownership and collaboration, leading the product from concept to completion while valuing every team member’s contribution. As a steward of the product vision, the Product Owner balances client needs with development capabilities, guiding teams through challenges and delivering high-quality products that meet business goals and delight users. You create great. → Great products. Great client experiences.

Requirements

Client-centricity
Empathetic listening
Proactive problem-solving
Actively listen to clients and stakeholders to deeply understand their needs and concerns.
Anticipate client needs and potential issues before they arise and address them head on.
Service-oriented mindset
Results-driven approach
Understanding of operational excellence and how individual tasks fit into larger goals.
Ability to set clear, measurable goals and track progress against them.
Strategic thinking and utilization of data and metrics for decision-making.
Adaptability and ability to pivot on the fly.
Solution-seeking approach with creativity, curiosity, and willingness to explore different solutions.
Strive for continuous improvement in an ever-evolving environment.
Composure under high stress situations and interactions.
Ability to create a plan that sets the team up for success.

Responsibilities

Develop, implement, and manage projects to ensure they are delivered on time and on budget.
Drive great client experiences and help maintain a positive reputation for fjorge.
Manage timelines, budgets, and resources, reducing the likelihood of projects becoming “red.”
Create effective implementation plans in alignment with the impact statement and articulate the product and business impact to clients and team.
Coordinate and provide direction for the team, clearing any roadblocks that can disrupt productivity.
Create great client experiences through collaboration and empathetic transparency.
Gather and translate requirements, effectively managing the needs of various stakeholders.
Balance competing priorities and facilitate collaboration and direction within the team.
Envision the end goal and create actionable project plans to communicate to clients, providing clarity and reassurance.
Identify, assess, and mitigate risks to ensure project health and prevent disruptions or issues that could impact project delivery or quality.
Address potential problems early to maintain client satisfaction and project success.
Defend project scope and communicate potential risks and roadblocks to both clients and team with composure.
Create contingency plans when needed.
Foster a collaborative environment for the project team by providing encouragement and guidance.
Provide clear expectations and value building trust to drive momentum to achieve shared goals.
Help the team maintain a solutions-oriented mindset, leading by example through communication and actions.
Lead meetings with purpose, clearing roadblocks, and resolving conflicts when they arise.
Oversee reporting, documentation, and resource management to ensure optimal project performance and high-quality results.
Track progress diligently and have a high attention to detail, avoiding bottlenecks to productivity, invoicing errors, and negative impact to utilization.