Product Owner, Sponsor & Advisor Experience
About The Position
We are seeking an experienced Product Owner to drive strategy, delivery, and continuous innovation across our Canadian Retirement HR Services products. In this role, you will champion a user-centric approach, balancing business and customer needs while leading the strategy, usability, and adoption of our HR Services offerings. You will prioritize the product backlog, deliver iterative value, and collaborate with cross-functional teams to develop solutions that enhance digital experiences, leveraging AI through targeted opportunities. If you’re ready for a challenging and ambitious role, join us in redefining HR Service experiences.
Requirements
- 3–5 years in digital product ownership / product management
- Proven delivery of successful digital products end-to-end
- Strong analytical, communication, and stakeholder management skills
- Experience in agile (Scrum/Kanban) environments
Nice To Haves
- Experience in Group Retirement Services or B2B environments
- Expertise in digital platforms (e.g., AEM, Salesforce, Sitecore)
- Familiarity with AI technologies and trends
- Experience with personalization tools (Adobe Target, Optimizely)
- Understanding of consent and compliance (GDPR, CCPA)
- Strong UX and data-driven decision-making capabilities
Responsibilities
- Define and evolve product vision, roadmap, and priorities aligned to HR Services strategy
- Use customer feedback, data, and market insights to inform decisions
- Act as the voice of the customer and business across the product lifecycle
- Own backlog prioritization, user stories, and sprint outcomes
- Lead agile ceremonies and ensure consistent, iterative delivery
- Oversee UAT and ensure quality, usability, and value delivery
- Leverage product analytics and data driven insights to optimize experience and decision-making
- Apply structured prioritization methods (e.g., RICE, MoSCoW)
- Partner with data teams to enable accurate, actionable insights
- Drive modernization of digital platforms (API-first, headless architectures)
- Implement design systems for consistent, accessible UX
- Enable personalization strategies to improve engagement and outcomes
- Lead go-to-market and adoption strategies for new features
- Partner across HR, marketing, and support teams
- Monitor adoption metrics and refine rollout approaches
- Build strong relationships and align priorities across teams
- Communicate product vision, progress, and outcomes clearly
- Use frameworks (OKRs, RACI) to support execution and alignment
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada includes holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
