Product Owner

RUX Software, LLC

1d•Remote

About The Position

We're always looking for exceptional people. If you're passionate about what you do and want to be part of a pioneering team building purpose-built software for industrial equipment and commercial field service industry, we want to hear from you! RUX Software is a fast-growing Microsoft Business Central ISV serving 500+ clients globally across equipment rental, construction, scaffolding, trenching/shoring, oilfield services, medical equipment, and related verticals. We're engineered to fit the industries we serve, and we hire people the same way. RUX Software provides ERP solutions for industrial asset management and field service organizations. Built on Microsoft Dynamics 365 Business Central, our applications help customers improve visibility, efficiency, and operational scalability.

Requirements

Demonstrated experience owning a B2B software product area or product backlog and translating strategy, market insight, and customer problems into clear priorities and development outcomes.
Strong capability in customer discovery, competitive analysis, requirements definition, backlog management, facilitation, stakeholder communication, issue triage, UAT, and data-informed decision-making.
Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, and rental, service, field-service, or industrial-asset workflows is strongly preferred.

Responsibilities

Build and maintain a fact-based product-domain perspective using customer feedback, support patterns, market signals, competitive research, platform changes, and performance data.
Propose product bets, positioning changes, and roadmap sequencing updates with a clear connection to customer and business outcomes.
Own and continuously prioritize the backlog based on customer value, strategic fit, revenue impact, risk, technical health, effort, and time to value.
Translate priorities into sprint-ready work with clear problem statements, scope, user stories, acceptance criteria, dependencies, and sequencing.
Lead backlog refinement and provide timely product decisions before and during development.
Plan and conduct discovery with relevant users and customers, document findings, test assumptions, and incorporate validated learning into requirements and priorities.
Partner with Engineering to evaluate solution options, understand technical constraints, and make explicit tradeoff decisions.
Align Support, Sales, Implementation, Product, and Engineering on priorities, timing, customer commitments, release impact, and messaging.
Lead or coordinate triage for priority product and customer issues, including decision-making, stakeholder updates, and prevention follow-up.
Support UAT, regression validation, and release-impact reviews to confirm that product behavior meets expectations.
Monitor major Microsoft Dynamics 365 Business Central and related platform releases for compatibility risks and product opportunities.
Approve completed work against acceptance criteria and intended customer outcomes before release.
Review customer-facing documentation, internal support notes, release communications, and enablement materials for accuracy and readiness.
Monitor adoption and service KPIs, interpret trends, and use the findings to adjust roadmap, backlog, discovery, and enablement decisions.