Product Owner - FX Product Development

First Citizens Bank•New York, NY

5d•Hybrid

About The Position

The Product Owner - FX Product Development supports execution of the Bank’s Foreign Exchange product development strategy, focusing on building capabilities, enhancing the client experience, and modernizing products, platforms, and business processes. As part of the Change the Bank team, this role combines hands-on product management with strategic business transformation and client engagement. The specialist is the day-to-day product management representative for assigned initiatives, translating business objectives and client needs into requirements and supporting execution across agile delivery teams. The role collaborates with clients, Sales, Trading, Operations, Technology, Middle Office, and other cross-functional stakeholders to understand challenges, evaluate solutions, and deliver capabilities that support business growth and operational efficiency. A successful candidate demonstrates analytical and problem-solving ability, commercial awareness, client-facing communication skills, independent execution, and the ability to proactively manage requirements, risks, and dependencies while escalating material decisions appropriately. This is a hybrid role, with work regularly taking place inside and outside the New York office.

Requirements

Bachelor's degree and 1 year of experience in financial services and product management/development, or a high school diploma/GED/equivalent and 5 years of experience in financial services and product management/development.
Experience in financial services and product management/development.
Experience gathering, analyzing, and documenting business requirements, including user stories and acceptance criteria.
Experience collaborating with cross-functional stakeholders.
Ability to communicate effectively with business stakeholders and participate confidently in client-facing discussions.
Strong analytical, organizational, and problem-solving skills.
Ability to independently manage assigned responsibilities, balance competing priorities, and proactively identify and communicate issues.

Nice To Haves

2–3 years of experience in financial services and product management/development.
Knowledge of Foreign Exchange products, markets, trading instruments, payments, treasury services, commercial banking, or related financial products.
Experience serving as a product owner or product manager within an agile delivery organization.
Experience working directly with banking clients to gather requirements, evaluate solutions, or support product implementations.
Proficiency with Jira.
Understanding of end-to-end banking processes, including client onboarding, transaction processing, and operational workflows.
Strong stakeholder management and presentation skills.
Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or equivalent product management certification.

Responsibilities

Own and prioritize the product backlog, ensuring requirements are clearly defined and development-ready.
Lead backlog refinement and requirements discussions, defining user stories, business rules, and acceptance criteria aligned with end-to-end business processes.
Translate business and client needs into actionable user stories and functional requirements.
Partner with Technology and stakeholders to deliver effective product solutions.
Validate delivered functionality and drive continuous improvement.
Represent Product in Agile ceremonies and communicate priorities.
Coordinate dependencies across Agile delivery teams and escalate material risks, issues, and decisions to senior Product Management.
Partner with delivery teams to support execution and release readiness.
Identify and resolve risks, issues, and dependencies impacting delivery.
Support testing, defect management, and implementation activities.
Partner with clients and business teams to understand needs and opportunities.
Participate in client discovery and solution discussions, translating client needs into product requirements that support digital transformation and new FX capabilities.
Gather and document requirements through meetings and discovery sessions.
Translate feedback into product enhancements and priorities.
Build relationships across business and technical stakeholders.
Support execution of the FX product strategy and roadmap.
Contribute to product prioritization and future-state planning.
Monitor industry trends, market developments, and emerging technologies.
Recommend enhancements that drive innovation, efficiency, and growth.