Product Owner III - BI (Memphis, TN)

St. Jude Children’s Research Hospital•Memphis, TN

1d•Hybrid

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® The Product Owner III – BI plays a critical strategic role within the Enterprise Data & Insights (ED&I) organization, focused on maximizing the value and impact of data visualization capabilities across ALSAC. This role brings deep focus to the consumers of data, ensuring that Tableau and related BI tools are fully leveraged to drive actionable insights, improve decision-making, and elevate the user experience. As a Product Owner III - BI you will be instrumental in: Unlocking the full potential and ROI of Tableau investments Driving adoption through effective change enablement strategies Expanding AI-driven capabilities within the BI ecosystem Delivering impactful, user-centered data products that empower ALSAC fundraisers The Product Owner III - BI is responsible for defining and executing the product vision, strategy, and roadmap for a portfolio of BI capabilities and applications. This role requires a strong balance of strategic thinking, technical acumen, and stakeholder engagement to deliver innovative, scalable, and high-value solutions.

Requirements

6+ years of experience in product management, product ownership, or related IT roles
Bachelor’s degree in Engineering, Product Development, Computer Science, or related field (or equivalent experience)
Strong experience with Tableau or similar BI/data visualization platforms
Solid background in data, analytics, or business intelligence
Proven ability to define product strategy, roadmap planning, and delivery execution
Experience with Agile/Scrum methodologies and modern software delivery practices
Knowledge of change management and adoption strategies
Strong business and technical acumen with an enterprise mindset

Responsibilities

Define and drive the strategic vision and direction for BI products, aligned with ALSAC’s fundraising and data strategy objectives
Develop and maintain a 3-year product roadmap, ensuring alignment with enterprise priorities and emerging technologies (including AI/ML capabilities within Tableau)
Identify opportunities to maximize Tableau ROI through increased adoption, advanced functionality, and improved user experiences
Leverage market trends, competitive intelligence, and industry best practices to evolve BI capabilities
Own and manage the product backlog, prioritizing features based on business value, user impact, and technical feasibility
Translate business needs into clear, actionable user stories and functional requirements
Coordinate and oversee product releases, ensuring quality, timeliness, and stakeholder alignment
Ensure compliance with data quality, governance, and information security standards
Partner with Architecture, Platform Leadership, and InfoSec to ensure scalable and secure solutions
Champion a user-centered design approach, creating intuitive and impactful Tableau dashboards and analytics experiences
Build journey maps, wireframes, and prototypes to communicate product direction
Lead and participate in usability testing, incorporating feedback into continuous product improvement
Drive change management and adoption strategies, increasing effective use of Tableau across the organization
Enable stakeholders through training, documentation, and communication of business value
Build strong, trust-based relationships with business stakeholders, fundraisers, and leadership
Act as a translator between business and technical teams, ensuring clarity and alignment
Communicate product value, roadmap progress, and feature enhancements clearly and consistently
Facilitate discussions and resolve conflicts related to scope, priorities, and design decisions
Manage day-to-day product operations, including: Product health and performance metrics (KPIs, usage, adoption)
Product and project status reporting
Vendor and contractor engagement
Conduct industry and competitive analysis to inform product evolution
Ensure adherence to Agile/Scrum best practices and modern product management methodologies
Lead and mentor other Product Owners and cross-functional team members
Influence without authority across teams, fostering alignment and collaboration
Provide thought leadership in BI, Tableau, and data product management