Product Owner, Fulfillment and Tracking
About The Position
We are looking for an enthusiastic, dynamic, pizza-loving Product Owner to lead the Fulfillment & Tracking experience across Pizza Hut’s digital platforms, driving seamless order lifecycle and real-time tracking experiences for our customers. You will own the customer journey after checkout - ensuring seamless order processing, accurate status updates, and real-time tracking across both Web and App experiences. You will play a critical role in shaping how customers experience their order from placement through completion - driving transparency, reliability, and customer confidence. As the voice of the customer, you will partner closely with engineering, UX, operations, and data teams to build scalable, reliable, and intuitive fulfillment experiences.
Responsibilities
- End-to-end Fulfillment & Tracking product domain
- Customer journey from order placement <br>completion
- Integration with backend systems supporting order lifecycle and status updates
- Real-time visibility into order status, accuracy, and timing
- Continuous improvement of post-checkout experience, order success, and customer satisfaction
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What This Job Offers
Education Level
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