Product Owner

First Advantage Global operating CentreCA_Ontario_Virtual, ON
$90,000 - $110,000Remote

About The Position

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. We are seeking a Product Owner to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement.

Requirements

  • Bachelor’s degree in Business, Technology, or a related field or equivalent experience.
  • 3+ years of experience in Product Owner or a related role, preferably in a global or publicly traded organization, with practical experience in Agile methodologies.
  • Familiarity with product and software development tools, techniques, and Agile frameworks.
  • Have a strong passion for user-centered design and development.
  • Excellent listening skills and the ability to ask insightful questions for effective knowledge gathering.
  • Strong analytical skills with the ability to synthesize data from various sources, identify issues, draw conclusions, and develop practical solutions.
  • Proven ability to self-manage and drive results, including strong organizational, prioritization, and time management skills.
  • Demonstrated expertise in creating value through enterprise technology, data, and application architecture principles.
  • A collaborative team player who respects others while also being capable of working independently.
  • Curious, proactive, and eager to learn.

Nice To Haves

  • Experience in monitoring or compliance space is a plus, not required.

Responsibilities

  • Work closely with product leadership to plan and coordinate the execution and delivery of the product roadmap.
  • Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features, and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement.
  • Validate specifications with internal and external stakeholders to ensure they align with articulated business requirements and deliver the expected results.
  • Document new features, including strategic processes and API integrations, and communicate functionality to end users.
  • Actively measure and analyze existing products to identify opportunities for innovation and improvement.
  • Integrate performance metrics, usability studies, research, and market analysis into product requirements to enhance user satisfaction.
  • Demonstrate a willingness to experiment, iterate, innovate, and learn from failure.
  • Explore, evaluate, recommend, and apply new and alternative technologies.
  • Collaborate with sales, customer success managers, solution experts, technical experts, and partners across multiple functions and geographic locations to present and position current and future product offerings.

Benefits

  • Ability to work remotely
  • Extended Health benefits including medical, prescription drugs, dental, vision, critical illness, accident (AD&D), and Employee Assistance Program (EAP)
  • Life insurance, long-term disability, spousal and child life insurance, and living benefits
  • Retirement savings plan (RRSP)
  • Competitive and flexible Paid Time Off (PTO), with additional company-provided days beyond statutory requirements
  • Employee Impact Groups
  • FA Cares volunteer opportunities
  • Mentorship Advantage Program
  • SOAR, award-winning manager development program
  • Professional development opportunities, such as our award-winning SOAR program
  • Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities
  • Global Employee Assistance Program (EAP) available to all team members
  • Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year
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