Product Operations Specialist - SkillBridge

Anduril • Costa Mesa, CA

5d

About The Position

As a Product Operations Associate, your mission is to do whatever it takes to maintain the health of our defense technology. You will be responsible for identifying, triaging, escalating, and managing resolution of all incidents across our deployed fleet of systems. Your analysis of incident- and sustainment-related data, identification of trends, and development of appropriate recommendations will inform decision-making by various cross-functional stakeholders across mission operations, program management, engineering, and sustainment. If you enjoy cross-functional problem-solving and are passionate about supporting national security priorities through cutting-edge technology, our team is interested in speaking with you.

Requirements

• 2+ years of experience in any or several of the following sectors: government agency, military, defense, consulting, manufacturing
• Self-starter with a record of high achievement in multiple domains
• Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning
• Excellent written, visual, and verbal communication skills.
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Willingness to work non-standard hours and weekends as needed

Nice To Haves

• Bachelors degree in a STEM field and/or previous technical work experience
• Experience with Linux Command Line Interface (CLI)

Responsibilities

• Identify, triage, troubleshoot, and, as necessary, escalate incidents affecting health and performance of deployed air defense assets to expeditious resolution.
• Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA) by product engineering teams.
• Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders across mission operations, technical operations, deployment operations, and product engineering teams.
• Collaborate with various cross-functional teams to continuously sustain and modernize our fleet of deployed systems through proactive hardware and software maintenance and upgrades.
• Execute project work focused on enhancing the scalability of our fleet sustainment processes and infrastructure.

Benefits

• Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
• top-tier benefits for full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level