Product Operations Manager

Eftsure

1d • Remote

About The Position

Eftsure is seeking a strategic and execution-focused Product Operations Manager to drive important product initiatives and help bring product strategy to life. The role leads cross-functional product programs, including company-critical launches and M&A integration, working closely with Product, Engineering and senior leadership. The manager brings structure and operational rigor to complex initiatives from strategy through execution, launch, adoption and measurable business outcomes.

The role establishes processes, planning rhythms, reporting and decision-making frameworks that help teams work effectively at scale. It shapes product operations across the business by building repeatable systems that improve alignment, accountability and execution.

Requirements

• At least 4 years of experience in Product Operations, Technical Program Management, Product Management, Business Operations or a related role within a technology company.
• Proven track record leading complex, high-stakes, cross-functional product launches or multi-quarter programs from strategy through rollout and adoption.
• Experience designing or managing roadmap, prioritization and planning cadences across multiple Product and Engineering teams.
• Demonstrated ability to build repeatable systems, scalable processes and effective ways of working.
• Strong written and verbal communication skills, including the ability to deliver concise, insightful and decision-ready updates to executives and senior stakeholders.
• Experience collaborating effectively across geographies, time zones and distributed teams.

Nice To Haves

• Experience in enterprise B2B SaaS, complex customer implementations, migrations or phased product rollouts.
• Direct experience with M&A, post-merger integration or major organizational restructuring.

Responsibilities

• Lead end-to-end execution of strategic product programs, from initial alignment and planning through launch, rollout, adoption and post-launch follow-through.
• Develop actionable program plans defining scope, milestones, owners, dependencies, decision points, success measures and escalation paths.
• Establish and manage annual and monthly product planning cadences with Product and Engineering leadership.
• Maintain an accurate, current, cross-functional view of the product roadmap across teams, geographies and product lines.
• Build and maintain metrics, dashboards and reporting to assess product health, track KPIs and measure outcomes.
• Establish and facilitate forums for strategy reviews, roadmap prioritization, launch readiness, executive and board updates, and retrospectives.
• Turn lessons from launches and planning cycles into improved processes, stronger ways of working and more effective execution.
• Coordinate complex initiatives across teams and business functions, including M&A integration and other company-critical programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed