Product Operations Manager, Maritime

Anduril • Quincy, MA

1d • Onsite

About The Position

Anduril’s Maritime team develops autonomous undersea and surface vehicles and systems, as well as seabed sensors, and takes products from concept to operational systems. The Product Operations Manager will build the Product Operations function within a larger deployment and sustainment group, working closely with engineering, program management, and field operations.

The role supports the reliability and readiness of Anduril’s Maritime products. It develops processes to discover, mitigate, and resolve field failures; identifies failure modes for root-cause analysis; deploys fixes; and manages incidents across the Maritime fleet. The manager also leads and mentors the Product Operations team, uses fleet telemetry and failure data to inform system upgrades, oversees fleet-health data analysis, coordinates technical and stakeholder communications, and scales sustainment operations as the fleet grows. The position is based on-site in Quincy, Massachusetts; relocation is provided. Travel may be needed to support customer operations and test events.

Requirements

• At least 6 years of professional experience managing, mastering, and supporting complex technical systems, such as maritime, aerospace, robotics, automotive, defense, or electromechanical systems.
• Bachelor’s degree in a technical or related field, or equivalent hands-on military, maritime, or industrial technical experience.
• Proven ability to navigate ambiguous situations and lead teams through complex, unstructured technical challenges.
• Experience managing, coaching, or leading technical teams, with a focus on professional development and operational excellence.
• Eligible to obtain and maintain a U.S. Secret Security clearance.
• Based in or willing to relocate to Quincy, Massachusetts, and able to work on-site there.
• Ability to travel as needed to support customer operations and test events.

Nice To Haves

• Experience supporting or deploying undersea munitions, vehicles, or unmanned undersea systems (UUVs) as a DoD contractor or military end-user.
• Familiarity with conventional naval systems or military naval operations.
• Hands-on experience with Linux command-line interfaces (CLI).
• Familiarity with observability and ticketing tools such as Grafana, Jira, or Git.
• Experience using data analytics such as SQL or Palantir Foundry for trend analysis and business decisions.
• Prior military, DoD civilian, or government agency experience.
• Background in technical project management or operations consulting.

Responsibilities

• Lead and mentor the Product Operations team and establish standards for triaging, diagnosing, and resolving technical incidents across the Maritime fleet.
• Partner with software and hardware engineering teams to turn field telemetry and failure data into system upgrades and design improvements.
• Oversee collection and analysis of fleet-health data to help predict and prevent failures.
• Translate between engineering teams, business development stakeholders, and military operators in the field.
• Provide technical support to users, manage communications about high-priority incidents, and drive incidents to resolution.
• Standardize and scale sustainment operations and processes as the Maritime fleet grows.
• Support end users by building field-failure discovery, mitigation, and resolution processes.
• Identify failure modes that contribute to root-cause analysis, deploy fixes, and manage the incident lifecycle across the fleet.
• Travel as needed to support customer operations and test events.

Benefits

• Highly competitive equity grants are included in the majority of full-time offers.
• Comprehensive, competitive benefits package available at little to no cost to employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager