Maritime Logistics Manager

Wilhelmsen group•Houston, TX

10h

About The Position

Wilhelmsen Port Services is seeking an experienced, customer-focused Maritime Logistics Manager to oversee transportation, storage, customs clearance, and delivery of vessel spares, equipment, and packages supporting vessels calling Houston and other U.S. ports. The role is the key point of contact for logistics operations and ensures shipments are handled safely, efficiently, and in compliance with customer requirements and regulatory standards. The successful candidate will bring logistics and supply chain experience, strong customer service skills, and the ability to coordinate multiple time-sensitive shipments in a dynamic maritime environment. The position involves working with customers, vendors, freight forwarders, trucking companies, warehouses, customs brokers, and regulatory authorities. Wilhelmsen describes its culture as diverse, dynamic, and continuously learning, with opportunities for career development and work-life balance. The organization uses modern and digital tools and offers a benefits package tailored to the employee’s Wilhelmsen HUB. Candidates must be eligible to work in the U.S.

Requirements

Must be eligible to work in the U.S.
Strong logistics and supply chain experience.
Excellent customer service skills.
Ability to coordinate multiple time-sensitive shipments in a dynamic maritime environment.

Nice To Haves

Experience supporting maritime, shipping, port agency, or vessel operations.
Knowledge of U.S. Customs and Border Protection (CBP) regulations.
Experience handling vessel spares-in-transit shipments.
Familiarity with hazardous materials shipping requirements.

Responsibilities

Manage daily logistics operations involving vessel spares, packages, equipment, and related shipments.
Coordinate the receipt, storage, transportation, and delivery of materials to vessels, terminals, warehouses, and customer locations.
Oversee domestic and international inbound and outbound shipments.
Ensure timely handling of urgent and critical deliveries to minimize vessel delays.
Monitor shipment status and provide proactive updates to customers and internal stakeholders.
Coordinate deliveries based on vessel schedules, terminal requirements, and port restrictions.
Manage customs clearance in collaboration with customs brokers and regulatory authorities.
Ensure compliance with U.S. Customs requirements and applicable import/export regulations.
Review and maintain shipping documentation, including invoices, packing lists, airway bills, bills of lading, and delivery receipts.
Serve as the primary contact for customer inquiries about vessel logistics and spares delivery.
Investigate and resolve shipment discrepancies, service issues, and customer concerns.
Build and maintain relationships with customers, vendors, freight forwarders, trucking companies, warehouses, and customs brokers.
Negotiate transportation, storage, and handling rates while maintaining service quality.
Monitor vendor performance and identify cost savings and process improvements.
Develop efficient shipment tracking, handling, and delivery processes.
Maintain backup logistics providers to support urgent and after-hours operational needs.