Product Operations Manager (Software)

Enveda

3d • $110,000 - $125,000 • Remote

About The Position

Join Enveda as a Product Operations Manager (Software) and help us transform natural compounds into life-changing medicines. We’re a team driven by curiosity and innovation - are you ready to make a difference? This role is remote, full-time, with a salary range of $110,000-$125,000. Enveda is reinventing drug discovery by harnessing nature’s intelligence, identifying new medicines four times faster than the industry standard. Our culture is built on creativity, collaboration, and deep respect for each other, believing that “People Create All Value†. As a Product Operations Manager (Software), you’ll be the connective tissue of a fast-moving, high-priority workstream, owning end-to-end project management across product, operational, and go-to-market efforts while keeping cross-functional teams aligned and unblocked. You’ll build the systems, playbooks, and processes that let us scale. If something’s broken, you fix it. If something might break, you get ahead of it.

Requirements

• 2+ years in operations, product management, or program management at a software company (SaaS, D2C, or similar)
• Experienced running complex, multi-stakeholder workstreams without constant escalation
• Comfortable context-switching across domains - legal, engineering, and customer service all in the same day
• Process-oriented but pragmatic: you build systems that serve the work, not the other way around
• Demonstrated ability to use AI as a force multiplier to independently own complex workstreams and close experience gaps across a broad scope of responsibilities.
• Startup-comfortable: you move fast, operate well with ambiguity, and take ownership without hand-holding

Responsibilities

• Manage customer service operations end-to-end: escalation pathways, response quality, tooling, and metrics
• Partner with engineering and product to translate operational needs into clear, well-scoped software tickets
• Work with marketing on campaign operations, launch logistics, and user acquisition workflows
• Interface with external service partners on onboarding, coordination, and ongoing relationship management
• Build dashboards and track KPIs to surface operational insights to leadership
• Serve as the primary liaison between internal teams and external partners including legal counsel, third-party vendors, marketing, and customer service
• Build the systems, playbooks, and processes that let the organization scale

Benefits

• 90% Medical, Dental, Vision
• 401k Match
• Flexible PTO
• Adoption Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed