Product Operations Management Associate

Aston CarterSunnyvale, CA
$50 - $58Onsite

About The Position

This is an operational Program specialist role focused on product lifecycle management, configuration management, BOM management, and change order management. As engineers develop products, they will be responsible for creating part numbers and entering them into PLM tools (Townsend, formerly Agile). This role involves creating change orders to route to the configuration management team. Candidates with experience from a configuration management team are preferred. A key responsibility includes building a matrix for every proto build, which involves going to Asia to assemble a build matrix of desired prototypes and creating configurations with projects and products. This role also handles the final configuration before products are sent to customers. The ECOs typically originate from engineers, and this role will take that information and enter it into PLM tools. This position is a key stakeholder during the development of new products, ensuring product development phases throughout the NPI process are well-defined and organized by taking ownership of specific tasks.

Requirements

  • Experience with Product Lifecycle Management (PLM) tools; Agile, Windchill
  • Hardware configuration management experience
  • Knowledgeable of system/device build planning and builds
  • Excellent verbal and written communication skills
  • Ability to prioritize, multitask and manage competing deadlines efficiently
  • Bachelor's degree
  • 2-4 years of experience in a similar role
  • Experience with product lifecycle management
  • Experience with PLM tools
  • Experience with Agile
  • Experience with Windchill
  • Experience with hardware configuration management
  • Experience with device building
  • Experience with system building
  • Experience with BOM
  • Experience with bill matrices
  • Experience with cross-functional collaboration
  • Experience with Excel (pivot table/vlookup)
  • Experience in consumer electronics/aerospace/devices/hardware
  • Experience with customer silicon is helpful
  • Experience working with overseas contractors

Nice To Haves

  • Experience with Agile (as Townsend used to be Agile)
  • 2-4 years of exposure in Consumer Electronics
  • Experience working with overseas contractors

Responsibilities

  • Create and structure Bill of Materials (BOM)
  • Track and entry of Engineering Change Orders (ECO) in Townsend, and manage BOM changes
  • Work closely with Engineering and Component Engineers to create part numbers
  • Communicate new part numbers to internal teams and to the Contract Manufacturer
  • Collaborating with product development team and third-party suppliers regarding BOM/material management
  • Submitting change order requests
  • Supporting BOM in PLM tools
  • Working with cross-functional teams, operations, etc.
  • Supporting Kuiper program launch efforts

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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