Product Operations Coordinator

Williams-SonomaNew York, NY
Onsite

About The Position

The Product Operations team supports the end-to-end product lifecycle from SKU creation and maintenance through eCommerce data management and product launch through the development and automation of business processes.

Requirements

  • Critical thinking, time management and communication skills
  • Comfortable managing large databases
  • Proficient in Excel and Microsoft Suite

Nice To Haves

  • Corporate retail preferred
  • College degree preferred

Responsibilities

  • Set up and maintain SKUs/items for West Elm brand
  • Partner with merchandising, product development, content production, eCom partners, and vendors to ensure all changes to SKU data (ex. pricing, descriptions, costing, fulfillment information, etc.) are executed correctly across systems
  • Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems
  • Work with the rest of the supply chain operations team to perform data scrubs and other administrative duties that prioritize data integrity
  • Publish weekly and ad hoc reporting on product information data and season product launches
  • Collaborate with the product operations team with a true problem-solving mentality to reimagine cross-functional processes

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
  • Career development workshops, learning programs, and speaker series
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