Product Operations Associate - Sweaters

Perry Ellis International • New York, NY

11h • $65,000 - $80,000

About The Position

The Product Operations Associate provides operational and administrative support to the Sweater VP. The role follows up on product development, coordinates sample logistics, and ensures accurate style setups. The associate works with internal teams and external factory partners to maintain accurate product data, obtain timely approvals, and support smooth production processes.

The associate supports Design and Sourcing across the product lifecycle; manages incoming samples and sample requests; maintains PLM tech packs and product records; and communicates with factories and overseas offices about development and production requirements. The position also involves reviewing pre-bulk SMS samples for materials and construction and attending FIT to confirm product accuracy and execution.

Requirements

• An associate degree or 5 years of experience working with sweaters.
• At least 2 years of experience in product operations, development coordination, or sourcing support for sweaters.
• Demonstrated ability to manage samples, tech packs, and product data accurately.
• Proficiency in Microsoft Office, especially Excel for data management, formatting, and formulas.
• Exceptional attention to detail in documentation, sample handling, and product specifications.
• Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
• Strong communication skills for working with cross-functional teams and factory partners.
• Self-motivated, adaptable team player with a proactive and collaborative approach.
• Strong interest in learning sweater development and yarn detailing.

Nice To Haves

• PLM experience.
• Experience working with factories and managing sweater details.

Responsibilities

• Coordinate operational tasks across the product lifecycle in support of Design and Sourcing teams.
• Receive and distribute incoming sample shipments and organize the sample closet for sourcing and design needs.
• Track and fulfill sample requests.
• Create and update PLM tech packs, ensure their accuracy, and check product records for consistency.
• Serve as a point of contact for factories and overseas offices, ensuring clarity and compliance.
• Approve pre-bulk SMS samples for materials and construction, and attend FIT to confirm accuracy and overall execution.
• Communicate with factories to share tech packs, manage development needs, clarify production requirements, and facilitate sample approvals.
• Maintain accurate records of sample status, approvals, and outgoing requests.
• Maintain well-organized digital and physical product records.

Benefits

• Medical, dental, and vision plans.
• 401(k) retirement plan with a discretionary company match.
• Company-provided Basic Life and AD&D Insurance.
• Paid Time Off (PTO) and paid holidays.
• Tuition reimbursement.
• 24/7 personal support through the Member Assistance Program (MAP).
• Associate Engagement Events, including seasonal celebrations and on-site wellness activities.
• Associate clothing discounts across company stores and e-commerce sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree