Product Operations and Implementation Manager

Fidelity Canada•Mississauga, ON

1d•CA$115,000 - CA$133,000•Hybrid

About The Position

Reporting to the Manager, Product Operations and Implementation, the Product Operations and Implementation Manager works closely with Product Development/Solutions and Product Operations planning and scoping out the necessary steps for all Product launches and product events for all FIC businesses. The Product Operations and Implementation Manager would be involved in product planning from an implementation and program/project management perspective.

Requirements

5+ years of mutual fund/investment industry and project management experience of which a minimum 2 years with a focus on mutual fund operations or product development
University degree, or equivalent work experience
Strong relationship building skills
Effective oral and written communication skills
Strong organizational skills and attention to detail
Ability to build strong relationships and work collaboratively with Fidelity groups around the globe
Exceptional communicator who can leverage data to identify themes, build a narrative and secure buy-in from senior management
Ability to provide strategic direction and coaching across multiple projects in a fast-paced, deadline-driven environment, changing focus and priorities as needed
Strong attention to detail with the ability to identify and correct errors to ensure that all compliance and regulatory requirements are maintained
Strong project management skills with an emphasis on bringing together multiple stakeholders and driving towards a common goal under specified timelines

Nice To Haves

PMP designation is an asset

Responsibilities

Work with Product Solutions/Development & Operations to plot out the roadmap and assess feasibility of meeting target timelines
Maintain the Product Roadmap and provide updates to key business partners at FIC, FFIO, GPS, FTO, Legal, State Street, etc.
Develop and maintain a calendar for project initiation deliverables (product details & approvals, completing product intake, meeting with key business partners, project planning, etc.)
Work with Global Product Solutions to plan for upcoming projects or product ideas
Work with the PGO and I.S. Managers to plan for upcoming projects and resource requirements, quarter-by-quarter and ahead of annual business planning
Work with other business partners (Legal, Regulatory Reporting, FTO, Compliance, FFIO, etc.) to plan for upcoming projects and key considerations
Oversee Product initiatives and/or Fund Events that require project management expertise but where either a) a PGO project manager is not explicitly required (e.g. ETF exchange migration, ETF names changes, clearing broker onboarding etc.) or b) a PGO project manager is not available to assist
Assist with the management of the schedule, deliverables, risks, issues, in workstreams managed within the Product department
Product Solutions/Development & Operations to conduct a gap-analysis and determine the net-new requirements and their estimated timelines
Product Solutions/Development & Operations to assess feasibility of meeting target dates and to develop a high-level project schedule
Product Operations to develop and manage the plan to implement new and existing requirements (if not directly managed by PGO)
Global Product Solutions to complete the PAC process/intake and plan for key considerations brought forward by that group
The Project Governance Office and I.S. Managers to complete intake, and assist with determining project scope & size, resource requirements and effort, overall project timing & schedule, known risks, constraints and/or issues, and the ongoing management of the project life cycle, project risks & issues, etc.
Legal, Regulatory Reporting, Compliance, FTO, etc. (alongside Product Operations) to plan for key considerations, milestones and deliverables
Post-project review debrief and recommendations with Product Development/Solutions & Product Operations