Product Marketing Manager (Chorus)

Ambience Healthcare • San Francisco, CA

11d • $163,000 - $228,000 • Remote

About The Position

Ambience is building an AI intelligence platform to restore humanity to healthcare and drive meaningful ROI for health systems. Our technology helps providers focus on delivering great care by removing administrative burdens. We are looking for a Product Marketing Manager to own Chorus, the platform underlying all Ambience products. This role is responsible for Chorus's market presence, including product and suite-level positioning and messaging, launch governance, competitive and market intelligence, and facilitating feedback between the field and product strategy. This position requires a deep understanding of how the platform functions. Reporting to the Head of Marketing and collaborating closely with the Product team, this is a high-visibility individual contributor role within a senior product marketing team, offering significant growth potential as the team and function expand.

Requirements

• 7–10+ years of B2B product marketing experience, ideally with meaningful time marketing technical infrastructure or platforms (data infrastructure, cloud platforms, AI/ML tooling).
• Experience owning product-level positioning and messaging within a broader company narrative.
• Track record of running launch governance in a fast-shipping product environment — triaging, tiering, and deciding what gets external amplification and what doesn't.
• Strong market and competitive acumen, with experience maintaining battlecards that sales actually uses — sourced from win/loss data and customer perception, and refreshed fast enough to stay ahead of competitor moves.
• Track record of feeding field intelligence back into product and positioning decisions, sourced directly from sales, CRM, and customer conversations.
• Experience owning product-associated campaigns end to end — narrative, goals, and cross-functional coordination across enablement, comms, growth, and events.

Nice To Haves

• Strong healthcare or health-system domain experience, including familiarity with the EHR ecosystem, clinical vs. financial buyer personas, and the health system purchasing process.
• Experience marketing a platform that supports multiple product lines or care settings.
• Some startup or high-growth experience where the role and the processes weren't fully defined when you got there.

Responsibilities

• Own positioning and messaging for Chorus at the product and suite level, with sign-off authority over product claims and roadmap representations before they reach the market.
• Run launch governance across the product roadmap: triage and tier every release, decide what gets external amplification and what stays as internal enablement, and ensure the field is trained before anything goes live.
• Build the competitive and market intelligence function for Chorus, sourcing from sales, account management, CRM, and call recordings, and feeding insight back into product and messaging decisions.
• Maintain battlecards that sellers actually use and refresh them fast.
• Own campaigns tied to product launches and platform milestones end to end: set the narrative, define goals, and coordinate across Sales Enablement, Comms, Growth, and Events.
• Step into other product areas and care settings as the platform grows — including new products built on Chorus and coverage across the PMM team when needed.

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning
• Parental leave
• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
• Flexible time off with no annual cap
• Company-wide holidays
• Annual holiday shutdown from December 24–January 1

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed