Product Manager, Feedback Studio (USA Remote)

Turnitin•Chicago, TX
•Remote

About The Position

As a Product Manager on Turnitin Feedback Studio (TFS), you will identify and deliver opportunities to broaden and strengthen Turnitin’s value within customers’ existing teaching and learning environments. You will lead development of assignment workflows that support product initiatives and integrate with learning management systems (LMS). Working with UX, engineering, customers, sales, marketing, and support, you will deliver product features that align with business goals and meet customer needs. The role calls for an understanding of educational technology and academic users, and the ability to drive product development from concept to launch while translating customer needs and workflows into technical requirements and detailed backlogs. This is a remote role requiring strong collaboration, self-motivation, and the ability to build relationships through synchronous and asynchronous technology.

Requirements

  • 3–5 years of Product Management or equivalent experience.
  • Bachelor’s degree or equivalent experience.
  • Extensive experience with Agile software development methodologies, including direct experience creating and managing product backlogs.
  • Ability to partner with engineering to scope, plan, prioritize, and ensure efficient delivery of product features.
  • Experience working directly with customers to gather feedback, validate requirements, and ensure post-release product satisfaction.
  • Experience working with sales, marketing, customer success, and executives to align product delivery with business strategy.
  • Strong analytical skills and experience using metrics to drive product decisions and measure product performance.
  • Experience working with cross-functional teams in a remote-first environment.

Nice To Haves

  • Bachelor’s and/or advanced degree in a related field, such as computer science, business administration, or instructional design.
  • Understanding of the educational technology landscape, including experience with LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, or Schoology.
  • Experience presenting on product releases or roadmaps at industry shows, webinars, and internal meetings.
  • Knowledge of UX design, with hands-on experience creating wireframes and workflow diagrams.
  • Experience working with APIs, LTI standards, and other integration technologies.
  • Track record of managing and delivering software products that integrate with third-party platforms.

Responsibilities

  • Work with key stakeholders to inform, develop, and maintain product strategy and roadmaps for new capabilities in Turnitin’s product portfolio.
  • Collaborate proactively with engineering and UX to identify and manage requirements, build core capabilities, and address unique capabilities efficiently.
  • Provide engineering with clear, detailed requirements for product features and enhancements.
  • Define, manage, and report on roadmap status for assigned projects, ensuring alignment with company objectives and market needs.
  • Analyze user feedback, data, and market trends to refine and improve product offerings.
  • Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements.
  • Coordinate across teams to support releases, accurate market messaging, streamlined onboarding, and informed, responsive support.

Benefits

  • Health care coverage
  • Education reimbursement
  • Competitive paid time off
  • Self-care days
  • National holidays
  • Two Founder Days plus Juneteenth observed
  • Paid volunteer time off
  • Charitable contribution match
  • Monthly wellness or home office reimbursement
  • Access to an employee assistance program and mental health platform
  • Parental leave
  • Retirement plan with match or contribution
  • Bonus eligibility
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