Product Manager, Feedback Studio (USA Remote)

Turnitin, LLC•Washington, DC
•$75,803 - $126,338•Remote

About The Position

As a Product Manager on Turnitin Feedback Studio (TFS), you will deliver opportunities to broaden and strengthen Turnitin’s value within customers’ existing teaching and learning environments. You will lead the development of assignment workflows that support product initiatives and integrate seamlessly with Learning Management Systems (LMS). The role combines strategic thinking with close attention to detail. You will work with stakeholders across UX, engineering, customers, sales, marketing, and support to deliver features that meet customer needs and align with business goals. The role calls for an understanding of educational technology and academic user needs, as well as the ability to guide product development from concept to launch. You will translate customer needs and workflows into technical requirements and detailed delivery backlogs. In Turnitin’s remote-first environment, strong collaboration, self-motivation, and the ability to build relationships through synchronous and asynchronous technology are important.

Requirements

  • 3–5 years of Product Management or equivalent experience.
  • Bachelor’s degree or equivalent experience.
  • Extensive experience with Agile software development methodologies, including direct experience creating and managing product backlogs.
  • Ability to partner with engineering to scope, plan, prioritize, and ensure efficient delivery of product features.
  • Experience working directly with customers to gather feedback, validate requirements, and ensure post-release product satisfaction.
  • Experience working with sales, marketing, customer success, and executives to align product delivery with business strategy.
  • Strong analytical skills and experience using metrics to drive product decisions and measure product performance.
  • Experience working with cross-functional teams in a remote-first environment.

Nice To Haves

  • Bachelor’s and/or advanced degree in a related field, such as computer science, business administration, or instructional design.
  • Understanding of the educational technology landscape, including experience with LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, or Schoology.
  • Experience presenting on product releases or roadmaps at industry shows, webinars, and internal meetings.
  • Knowledge of UX design, with hands-on experience creating wireframes and workflow diagrams.
  • Experience working with APIs, LTI standards, and other integration technologies.
  • Track record of managing and delivering software products that integrate with third-party platforms.

Responsibilities

  • Work with key stakeholders to inform, develop, and maintain product strategy and the roadmap for new capabilities in Turnitin’s product portfolio.
  • Collaborate with engineering and UX to identify and manage requirements, build core capabilities, and address unique needs efficiently.
  • Provide engineering with clear, detailed requirements for product features and enhancements.
  • Define, manage, and report roadmap status for assigned projects, ensuring alignment with company objectives and market needs.
  • Analyze user feedback, data, and market trends to refine and improve product offerings.
  • Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements.
  • Work across teams to support releases, including accurate market messaging, streamlined onboarding, and informed, responsive support.

Benefits

  • Bonus eligible.
  • Generous time off and health and wellness programs.
  • Health care coverage.
  • Education reimbursement.
  • Competitive paid time off.
  • Self-care days.
  • National holidays.
  • Two Founder Days and Juneteenth observed.
  • Paid volunteer time off.
  • Charitable contribution match.
  • Monthly wellness or home office reimbursement.
  • Access to an Employee Assistance Program (mental health platform).
  • Parental leave.
  • Retirement plan with match/contribution.
  • Remote-first culture.
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