Product Manager- Service Product Group

JPMorgan Chase & Co.Columbus, OH

About The Position

As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
  • Technical Acumen: Strong grasp of data science and machine learning principles, and robust understanding of AI technologies.
  • Strategic Thinking: Able to align product strategies with overall business goals while identifying opportunities for growth
  • Effective communication with both technical and non-technical stakeholders.
  • Agile Methodologies: Familiarity with agile practices for iterative development and rapid prototyping.
  • Collaboration in Matrixed Organization: Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders

Nice To Haves

  • Demonstrated prior experience working in a highly matrixed, complex organization

Responsibilities

  • Conduct research and industry-specific trends to identify product opportunities and define product strategy.
  • Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices.
  • Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals.
  • Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs.
  • Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices.
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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