Create innovative and compelling experiences for our Truist clients. Responsible for defining, championing, building, delivering, and measuring products/platforms and strategies for their segment. Manage and lead high performing product management teams consisting of product managers, product owners, and product analysts. Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences. Responsible for understanding industry landscape, competitive environment, and voice of client. Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners. Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations. Partner with Tech Agile teams on development, rollout, and post-production support. Partner with Legal, Risk, & Compliance on new product development and remediation when applicable. Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout. Responsible for the client experience/results/KPIs of assigned platforms. Manage product pricing, including modeling pricing changes. Manage annual budget, including monthly forecasting. Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning. Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences.
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Job Type
Full-time
Career Level
Manager