Product Manager

Capgemini US•Seattle, WA

1d•Onsite

About The Position

The Product Manager owns delivery of the NG POS roadmap across releases, regions, and workstreams. The role translates product vision into delivery plans, milestones, and dependencies, and ensures delivery meets schedule, scope, quality, and cost expectations. It drives execution discipline across Agile teams and release cycles. The Product Manager serves as the primary interface with Product, Retail Operations, Technology, and Leadership, communicating status, risks, and trade-offs and facilitating timely decisions aligned with business priorities and store impact. The role establishes delivery governance, quality gates, and release readiness; identifies and mitigates delivery, technical, and operational risks; and manages dependencies across POS, payments, loyalty, and integrations. The position designs end-to-end test scenarios and test cases, performs hands-on POS testing, and manages end-to-end testing, regression coverage, release confidence, and defect triage. It champions Agile and DevOps practices adapted to retail and store constraints, tracks delivery health through metrics and outcomes, and drives continuous improvement in speed, predictability, and quality. The Product Manager manages system integrators and technology vendors, aligning internal and external teams under a shared execution cadence and ensuring commitments and quality standards are met. The role partners with operations teams on store readiness, rollout, and adoption, accounting for store-level change impact and supporting phased rollouts with minimal operational disruption.

Requirements

12 years of experience in technology.
Minimum 3 years of experience in delivery or program management.
Proven experience leading large-scale POS or retail transformation programs.
Strong understanding of store technology, POS ecosystems, and integrations.
Experience working in Agile or Scaled Agile environments.
Strong executive communication, decision-making, and risk leadership skills.
TestRail experience is a must.
Hands-on POS testing experience, including end-to-end testing and regression coverage.

Responsibilities

Own delivery of the NG POS roadmap across releases, regions, and workstreams.
Translate product vision into clear delivery plans, milestones, and dependencies.
Ensure delivery meets schedule, scope, quality, and cost expectations.
Drive execution discipline across Agile teams and release cycles.
Act as the primary interface with Product, Retail Operations, Technology, and Leadership.
Communicate status, risks, and trade-offs, and facilitate timely decisions aligned with business priorities and store impact.
Establish and enforce delivery governance, quality gates, and release readiness.
Identify and mitigate delivery, technical, and operational risks.
Manage cross-team and cross-platform dependencies involving POS, payments, loyalty, and integrations.
Design end-to-end test scenarios and test cases.
Perform hands-on POS testing, including end-to-end testing and regression coverage, and support release confidence.
Conduct defect triage and defect management.
Champion Agile and DevOps practices adapted to retail and store constraints.
Track and report delivery health through metrics and outcomes, and drive continuous improvement in speed, predictability, and quality.
Manage system integrators and technology vendors; ensure vendors meet delivery commitments and quality standards.
Align internal and external teams under a single execution cadence.
Partner with operations teams on store readiness, rollout, and adoption.
Account for store-level change impact and support phased rollouts with minimal operational disruption.