Mid-level Product Manager

PDI Technologies•Alpharetta, GA

About The Position

PDI Technologies is seeking a customer-focused Product Manager to own an assigned product or key product area. The role works across customers, Engineering, UX, Sales, Marketing, Customer Success, and other stakeholders to identify opportunities, set priorities, and bring product solutions to market. It is intended for someone with a foundation in product management who is ready to take greater ownership of product strategy, roadmap decisions, and business outcomes. The Product Manager will develop a deep understanding of customers, users, business needs, and market trends; translate problems and opportunities into product requirements; and partner with Engineering and UX across discovery, development, testing, launch, and iteration. The position also uses analytics, customer feedback, and market data to measure product performance, guide decisions, and improve customer and business outcomes. The role includes supporting go-to-market activities and identifying ways AI, automation, and emerging technologies can improve products and product-management work.

Requirements

Bachelor’s degree in Business, Technology, Computer Science, Engineering, Marketing, or a related field, or equivalent experience.
3–5+ years of product management, product ownership, business analysis, or related technology experience; direct product management experience preferred.
Experience working with software or technology products through multiple stages of the product lifecycle.
Working knowledge of Agile product development practices and the Software Development Life Cycle (SDLC).
Experience developing product requirements, user stories, roadmaps, and prioritization recommendations.
Strong analytical and problem-solving skills, including the ability to turn data and customer insights into product decisions.
Ability to understand technical concepts and effectively partner with Engineering teams.
Strong communication skills and ability to translate between technical, customer, and business audiences.
Experience collaborating across Engineering, UX, Sales, Marketing, Customer Success, Support, or similar functions.
Comfort working through ambiguity, balancing competing priorities, and making informed trade-offs.
Customer-focused mindset and curiosity about product use and customer challenges.
Experience with product and collaboration tools such as Jira, Azure DevOps, Confluence, Figma, Miro, or similar platforms.
Familiarity with AI-enabled tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies.

Nice To Haves

Experience with SaaS, cloud-based, enterprise software, payments, retail technology, data, or platform products.
Experience conducting customer discovery, competitive analysis, or market research.
Experience using product analytics to measure adoption and inform roadmap decisions.
Exposure to APIs, integrations, data platforms, or other technical product concepts.
Experience participating in product launches and go-to-market activities.

Responsibilities

Own the strategy, roadmap, and priorities for an assigned product or product area.
Develop a deep understanding of customers, users, business needs, and market trends.
Translate customer problems and business opportunities into clear product requirements and outcomes.
Partner with Engineering and UX through discovery, development, testing, launch, and iteration.
Prioritize features and initiatives by balancing customer value, business impact, technical considerations, effort, and risk.
Gather and synthesize feedback from customers, Sales, Customer Success, Support, and other stakeholders.
Use product analytics, customer insights, and market data to evaluate performance and guide decisions.
Define success measures and monitor product adoption, utilization, customer experience, and business impact.
Partner with go-to-market teams on product launches, positioning, enablement, and adoption.
Communicate roadmap priorities, product decisions, progress, and trade-offs clearly to stakeholders.
Identify opportunities to use AI, automation, and emerging technologies to improve the product and customer experience.
Use AI-enabled tools to improve product discovery, research, requirements development, analysis, and day-to-day product management.
Continuously learn, test assumptions, and adjust priorities based on results.