Product Manager

ManulifeBoston, MA
$92,475 - $160,290Hybrid

About The Position

As a member of the Product Transformation and Strategy team, this role is responsible for supporting the development and continuous improvement of the services and features offered by Manulife John Hancock Retirement, with a particular focus on research, ideation, communication and launches.

Requirements

  • Bachelor’s degree; 5+ years of experience in the retirement industry
  • Creative and innovative thinker with a results-oriented approach
  • Knowledge of the retirement industry, competitive dynamics and trends
  • Knowledge of channel-specific dynamics (broker/dealer, TPA, plan sponsor, participant)
  • Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines
  • Excellent communication, organizational

Responsibilities

  • Understand and support the vision for the project portfolio across all client segments
  • Act in a thought leadership capacity to stay ahead of trends, regulatory guidelines and forces shaping the industry, and corresponding technology
  • Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact
  • Support the exploration of ideas by applying relevant market research and customer feedback
  • Contribute to the creation of north star experiences and identification of key differentiators that align with product strategy
  • Support the development of business cases and other product artifacts for approval, including the drafting of epic hypothesis statements to support analysis and exploration
  • Work closely with the Product Analysis team and SMEs, as needed, to understand impacts to systems, high-level requirements and development costs
  • Support the ongoing management of the portfolio roadmap and annual planning activities
  • Prepare reporting and regular updates for leadership
  • Support, as needed, the internal and external rollout of features/capabilities and execution of communication strategy and messaging that aligns with market messaging, product strategy, and differentiation
  • Support, as needed, the creation / ongoing maintenance of Product definition documents (including new and existing product catalog, definition documents, etc.), ensuring updates are made in alignment with product deployments

Benefits

  • health
  • dental
  • mental health
  • vision
  • short- and long-term disability
  • life and AD&D insurance coverage
  • adoption/surrogacy
  • wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time
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