Product Manager

JPMorgan Chase & Co. • Fort Worth, TX

3d • $114,000 - $180,000

About The Position

As a Product Manager in Wholesale Lending Services, you are an integral part of a team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer and develop profitable products that provide customer value. You guide products from launch through feedback gathering, with a focus on delivering a high-quality client experience and ensuring scalability, resiliency, and stability. The role works closely with cross-functional teams to deliver products that exceed customer expectations.

You develop product strategy and vision, manage discovery and market research, and maintain a product backlog aligned with the strategic roadmap and value proposition. You define and track success metrics, make decisions about scope and delivery tradeoffs, establish workflows and controls with audit-ready traceability, and coordinate with technology and governance stakeholders. You also drive integration across platforms, vendors, and operational handoffs, prepare backlogs for predictable delivery, and lead continuous improvement based on product performance, root causes, and control effectiveness.

Requirements

• At least 5 years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Ability to translate operational complexity into clear requirements and defensible priorities.
• Strong decision-making skills and ability to communicate rationale aligned with outcomes, risk posture, and feasibility.
• Prior experience owning a backlog and defining outcomes in a regulated or control-focused environment.
• Ability to work effectively across delivery, governance, controls, and auditability.
• Skill in driving clarity through ambiguity and shaping problems into actionable work.
• Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model.
• Experience working across multiple systems and teams in integration-heavy, end-to-end workflows.
• Strong stakeholder management skills, serving as the single source of truth for business intent and outcomes.

Nice To Haves

• Prior experience working in a highly matrixed, complex organization.
• Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls.
• Experience building and using product metrics to reduce exceptions and operational friction.
• Experience delivering modernization in systems of record and integration-heavy landscapes.
• Familiarity with scaled Agile delivery practices and regulated delivery governance.
• Domain exposure to insurance operations or lender insurance processes.
• Ability to identify opportunities for AI and automation in operational workflows, including experience evaluating, implementing, or governing AI-driven solutions for scalable process improvements and strategic objectives.

Responsibilities

• Develop product strategy and vision that deliver value to customers.
• Manage discovery efforts and market research to identify customer solutions and incorporate them into the product roadmap.
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
• Build frameworks and track product success metrics, including cost, features and functionality, risk posture, and reliability.
• Make authoritative decisions about scope, requirements, assumptions, and delivery tradeoffs to maximize outcomes.
• Define workflows, controls, and audit-ready traceability expectations within delivered solutions.
• Partner with technology and governance stakeholders to align intent, constraints, and delivery approach.
• Drive end-to-end integration across platforms, vendors, and operational handoffs.
• Own backlog refinement and readiness to support releasable increments and predictable delivery.
• Establish and monitor product metrics related to quality, cycle time, and exception reduction.
• Lead continuous improvement by reviewing performance, root causes, and control effectiveness.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed