Product Manager, Digital Money Transfer
About The Position
MoneyGram is seeking a Product Manager to support the strategy, roadmap, and capabilities for its digital money transfer solutions, including the customer experience for sending and receiving money. The role focuses on scaling a smarter, faster, and safer digital money transfer experience across markets and surfaces, contributing to customer acquisition, engagement, retention, repeat use, advocacy, and personalized engagement. The Product Manager will help develop MoneyGram Online across web and app, and enable new experiments, features, and services. Working with product leadership and cross-functional partners—including product, engineering, analytics, design, marketing, and operations—the role will drive measurable outcomes and advance the product and platform foundations.
Requirements
- Prior experience in engineering, analytics, and/or product.
- Proven success launching new solutions, optimizing customer-facing experiences, and conducting experimentation with cross-functional partners.
- Strong analytical skills, including grounding product decisions in impact and working with messy data and proxy signals.
- Experience working on systems with significant compliance, operational, or fraud considerations.
- Ability to work in ambiguous problem spaces and move from zero to one with clarity and momentum.
- Ability to balance customer experience details with long-term roadmap vision.
- Excellent communication and collaboration skills, especially across engineering, marketing, analytics, and operations.
- Ability to connect customer insights, business needs, and technical feasibility; create structure in ambiguity; drive measurable outcomes; balance speed and thoughtfulness; and build stakeholder trust through clarity, ownership, and transparency.
Nice To Haves
- Experience focused on remittances, money movement, or consumer fintech products.
Responsibilities
- Deliver the money transfer product strategy to increase new-customer conversion and returning-customer engagement and retention, using customer research, data analysis, and competitive insights.
- Support development and delivery of a customer-insight- and performance-data-grounded product roadmap aligned with the product vision and strategy.
- Design, run, and measure experiments to improve the money transfer flow by customer segment, use case, and market.
- Own product output metrics, such as end-to-end money transfer conversion, retention, and engagement rates by geography and customer segment.
- Support coordination across web, app, CRM, and agent surfaces, enabling safe and fast deployment through internal tools.
- Coordinate with cross-functional domains to deliver product objectives and roadmap.
- Partner with product, engineering, analytics, design, marketing, and operations stakeholders to develop digital money transfer experiences, features, and services.
Benefits
- Remote-first flexibility
- Generous paid time off
- 13 paid holidays
- Medical, dental, and vision insurance
- Life and disability benefits
- 401(k) with competitive employer match
- Community service days
- Generous parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
