Director, Product Manager – Money Movement

Fidelity • Boston, MA

6d

About The Position

As a Product Manager within Core Experiences, you will help define and deliver experiences that serve millions of customers and facilitate the secure movement of billions of dollars each year. The role directly influences how customers start, fund, and grow their relationship with Fidelity. You will join a collaborative product organization solving complex customer problems while balancing business objectives, operational excellence, risk management, and platform modernization. Success requires using data to inform decisions, clearly communicating insights, and applying a customer-first mindset, ownership, curiosity, and continuous learning.

You will lead product discovery across web and native digital experiences, identify customer needs and business opportunities, and establish repeatable frameworks for evaluating ideas, sizing opportunities, validating hypotheses, and recommending investments. You will maintain a strategic backlog informed by customer insights, data, and competitive intelligence, and develop approved ideas into briefs with clear problem statements, learning agendas, and customer use cases.

You will own the strategic product roadmap, aligning customer needs, business priorities, and technology investments. You will evaluate alternative solutions, facilitate prioritization, and develop the processes, governance, and artifacts for roadmap planning and portfolio management. In collaboration with Product, Engineering, Design, Customer Experience, Marketing, and Operations, you will use qualitative and quantitative evidence to build business cases and influence stakeholders and senior leaders.

Requirements

• 8+ years of Product Management experience.
• Significant experience leading product discovery, strategic planning, or innovation initiatives.
• Demonstrated success shaping digital products across web and native mobile experiences.
• Strong knowledge of product discovery methodologies, customer research techniques such as journey mapping, and opportunity assessment frameworks.
• Proven ability to develop product strategies and influence executive-level decisions.
• Experience operating in complex, matrixed organizations.

Responsibilities

• Lead discovery across web and native digital experiences to identify customer needs, business opportunities, and market trends.
• Establish repeatable frameworks for idea evaluation, opportunity sizing, hypothesis validation, and investment recommendations.
• Maintain a strategic backlog informed by customer insights, data analysis, and competitive intelligence.
• Develop approved ideas into briefs with problem statements, learning agendas, and customer use cases.
• Own the strategic product roadmap, aligning customer needs, business priorities, and technology investments.
• Evaluate alternative solutions and facilitate prioritization decisions that balance customer value, business impact, and feasibility.
• Develop processes, governance, and artifacts for effective roadmap planning and portfolio management.
• Use quantitative and qualitative data to uncover trends, validate opportunities, and build business cases.
• Connect insights across Product, Engineering, Design, Customer Experience, Marketing, and Operations.
• Influence stakeholders and senior leaders through communication, negotiation, and evidence-based recommendations.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed