Director, Product Manager – Money Movement

Fidelity Investments • Boston, MA

7d • $110,000 - $222,000

About The Position

As a Product Manager within Core Experiences, you will help define and deliver digital experiences serving millions of customers and facilitating the secure movement of billions of dollars each year. The role directly influences how customers start, fund, and grow their relationship with Fidelity. You will work in a collaborative product organization addressing complex customer problems while balancing business objectives, operational excellence, risk management, and platform modernization.

You will lead product discovery across web and native digital experiences, establish repeatable methods for evaluating and sizing opportunities, and maintain a strategic backlog informed by customer insights, data, and competitive intelligence. You will own the strategic product roadmap, align customer needs with business priorities and technology investments, and develop processes and governance for roadmap and portfolio planning. The role also connects teams across Product, Engineering, Design, Customer Experience, Marketing, and Operations, using quantitative and qualitative evidence to influence stakeholders and senior leaders.

Core Experiences (Core-X) supports Fidelity’s digital customer growth strategy through foundational experiences such as opening accounts, linking banks, moving money, transferring assets, and maintaining account information. Fidelity is transitioning to a full-time onsite working model through a phased rollout; onsite expectations vary by role and location and may evolve. The position’s base salary range is $110,000–$222,000 per year, with placement dependent on factors including responsibilities, scope, location, and relevant experience. Depending on position and eligibility, compensation may also include bonus or other variable compensation.

Requirements

• 8+ years of Product Management experience.
• Significant experience leading product discovery, strategic planning, or innovation initiatives.
• Demonstrated success shaping digital products across web and native mobile experiences.
• Strong knowledge of product discovery methodologies, customer research techniques such as journey mapping, and opportunity assessment frameworks.
• Proven ability to develop product strategies and influence executive-level decisions.
• Experience operating in complex, matrixed organizations.

Responsibilities

• Lead discovery across web and native digital experiences to identify customer needs, business opportunities, and emerging market trends.
• Establish repeatable frameworks for idea evaluation, opportunity sizing, hypothesis validation, and investment recommendations.
• Maintain a strategic backlog of product opportunities informed by customer insights, data analysis, and competitive intelligence.
• Develop approved ideas into briefs with key problem statements supported by a learning agenda and customer use cases.
• Own the strategic product roadmap, aligning customer needs, business priorities, and technology investments.
• Evaluate alternative solutions and facilitate prioritization decisions, balancing customer value, business impact, and feasibility.
• Develop processes, governance, and artifacts for effective roadmap planning and portfolio management.
• Use quantitative and qualitative data to uncover trends, validate opportunities, and build business cases.
• Connect insights across Product, Engineering, Design, Customer Experience, Marketing, and Operations teams.
• Influence stakeholders and senior leaders through communication, negotiation, and evidence-based recommendations.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed