Product Manager – Specialty Retail Point of Sale (POS)

Nayax•Folsom, CA

15h•$120,000 - $165,000

About The Position

Nayax, a global fintech leader, is seeking a Product Manager to lead the strategy, planning, and execution of retail Point of Sale (POS) and related retail commerce initiatives. This role focuses on specialty retail verticals such as footwear, apparel, gifts, lifestyle, and boutique retail environments. The ideal candidate will possess strong retail domain expertise, modern product management practices, AI fluency, exceptional communication skills, and a deep understanding of retail operations. This position involves cross-functional collaboration with engineering, QA, UX/UI design, support, sales, implementation teams, and retail stakeholders to deliver innovative and scalable retail solutions. Product team members are expected to be strategic thinkers who can also operate tactically, translating customer and market needs into actionable product requirements and driving projects from concept to delivery. The Product Manager will report directly to the VP, Software Development.

Requirements

5+ years of Product Management experience in retail technology, POS systems, retail SaaS, or commerce platforms
Strong knowledge of specialty retail operations including footwear, apparel, gift, boutique, or lifestyle retail
Demonstrated experience managing retail POS or unified commerce software products
Experience creating PRDs, user stories, workflows, process documentation, and product specifications
Strong understanding of UX/UI principles and customer-centered design methodologies
Proficiency using AI-powered tools for analysis, documentation, productivity, and product development workflows
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Experience working in Agile or hybrid Agile development environments
Ability to manage multiple concurrent projects and priorities effectively

Nice To Haves

Understanding of general retail operations, retail reporting, analytics, inventory planning, customer engagement tools, omnichannel retail systems and integrations (BOPIS, ship-from-store, endless aisle)
Familiarity with payment processing, retail hardware, and store operations
Experience working with distributed development teams and enterprise retail customers
Exposure in cloud-based retail platforms and API-driven ecosystems
Experience with workflow mapping, business process optimization, and operational analysis
Knowledge of retail compliance considerations, security best practices, and global taxation methods (Sales Tax, VAT, GST)

Responsibilities

Define and manage product vision, roadmap, and priorities for retail POS and commerce-related solutions
Identify market opportunities and competitive gaps within specialty retail segments including footwear, apparel, gift, and boutique retail
Create and manage comprehensive Product Requirements Documents (PRDs), user stories, workflow diagrams, business process documentation, and functional specifications
Collaborate with UX/UI designers to create intuitive, efficient, and modern retail user experiences
Leverage AI tools and platforms to improve product planning and analysis, accelerate output, documentation, ideation, workflow optimization, and operational efficiency
Drive cross-functional initiatives across product, development, QA, support, and implementation teams
Manage timelines, dependencies, risks, priorities, and stakeholder communications
Facilitate sprint planning, backlog grooming, prioritization sessions, and release readiness activities
Analyze retailer feedback, operational pain points, and enhancement requests to guide product decisions
Use data-driven methodologies to evaluate product performance and recommend improvements