Product Manager

DMI•Remote,

12d•Remote

About The Position

DMI, LLC is seeking a Product Manager (Technical Lead) to drive the delivery of a School-Based Services Electronic Health Record (EHR) system supporting a state client. This is a hands-on, delivery-oriented Product Manager role that blends product leadership, technical oversight, and stakeholder coordination across state agencies, vendors, and implementation teams. The Product Manager will operate within a hybrid Agile environment, ensuring that the EHR solution is successfully designed, implemented, and deployed—on time, within scope, and aligned to public sector healthcare requirements.

Requirements

8–12+ years in Product Management, Technical Product Management, or Technology Delivery
Experience leading EHR / EMR implementations or healthcare IT systems
Proven success in large-scale system implementations (public sector preferred)
Experience managing vendor-driven delivery environments
Strong understanding of: EHR platforms and healthcare data workflows
Strong understanding of: System integration, APIs, and interoperability
Strong understanding of: Data migration strategies and execution
Experience with Agile / hybrid delivery models
Ability to translate business requirements into technical solutions
Ability to engage executive stakeholders and cross-agency partners
Strong facilitation and conflict resolution skills
Proven ability to lead without direct authority in matrixed environments
Experience with state Medicaid, public health, or education systems
Familiarity with HIPAA and health data compliance environments
Background in multi-organization implementations (state + vendor + local entities)

Nice To Haves

Agile (Scrum, SAFe) certification
PMP or equivalent certification
Healthcare IT or interoperability-related certifications

Responsibilities

Serve as the technical lead for the EHR product, guiding design, build, test, and deployment activities
Translate business needs into technically feasible product direction and solution options
Provide direction on infrastructure, platform decisions, and system architecture
Maintain overall solution quality and ensure alignment to project objectives and standards
Coordinate across DVHA, Agency of Digital Services (ADS), Agency of Education (AOE), school districts (LEAs), and EHR vendors
Act as a central point of contact for technical questions and issue resolution across stakeholders
Partner with project management, business leads, and procurement to monitor vendor performance
Facilitate collaboration between state teams, SMEs, and implementation leads
Lead and oversee data migration and system integrations/interfaces with external systems
Ensure a structured release management process, including multi-cohort go-live planning
Support system documentation, training materials, and organizational readiness
Identify and resolve technical blockers, risks, and dependencies
Drive and refine Agile and hybrid delivery practices across teams
Provide technical input into backlog prioritization, sizing, and complexity assessment
Participate in sprint activities, retrospectives, and continuous improvement efforts
Research industry trends, EHR best practices, and market capabilities
Evaluate vendor solutions and support technology selection and module implementation decisions
Communicate technical debt, risks, and trade-offs clearly to executive stakeholders