Product Manager, Integration Engine

ELLKAY• US,

13d•$120,000 - $150,000•Hybrid

About The Position

ELLKAY is seeking a Product Manager to own LKOpera’s interoperability products and solutions from concept through launch. The role is responsible for bringing valuable, modern solutions to healthcare customers and supporting business growth. The Product Manager owns the product roadmap in line with strategic themes and budgets, partnering closely with Engineering, Marketing, Sales, Operations, Finance, and the wider business. The position reports to the Director of Product Management, LKOpera, and works with them to translate company and department strategy into clear roadmaps while supporting Product Owners in breaking requirements into user stories for agile teams. In the first 3–6 months, the Product Manager will assess LKOpera’s conformance and data-quality gaps against two leading competitors, prioritize fixes, ship an AI-assisted capability to pilot customers, improve FHIR coverage and data-quality metrics, establish a rapid-prototype cadence with Engineering, and define requirements for an AI-native interface engine. During months 6–12, the role will own the roadmap, drive predictable delivery, coordinate launches and positioning with Marketing and Sales, and partner with Engineering on capacity planning and phased refactoring to support large hospital systems. Longer term, the Product Manager will be accountable for product profitability and growth and help position the interface engine as a reliable, AI-enabled interoperability platform. The role acts as the voice of the customer, supports customer-facing and internal teams, guides product decisions using research and measurable outcomes, and coordinates product planning, delivery, launches, documentation, and training. ELLKAY describes its workplace as hybrid, with remote work considered for candidates who live more than 40 miles from an office or whose specialized skills and experience strongly align with the role.

Requirements

Bachelor’s degree in Medical Technology, Biology, Healthcare Informatics, Computer Science, Healthcare Management, or a related field.
Experience in healthcare IT, ideally involving interfaces or integration across laboratory, hospital, payer, or EMR/PM systems.
Four years of progressive experience developing business requirements within a product management or product development team.
Practical experience with healthcare data integration, including working knowledge of SMART on FHIR, Bulk FHIR, HL7v2, FHIR R4, and USCDI.
Strong experience with Agile methods, including estimation, breaking specifications into epics and user stories, sprint-planning support, retrospectives, and scrum meetings.
Ability to contribute to short- and long-term product plans, including business cases, pricing, ROI analysis, P&L, and market-segment forecasting models.
Ability to identify, coordinate, and schedule critical tasks required to bring products and features to market.
Excellent written and verbal communication, problem-solving, interpersonal, and project management skills.
Ability to work independently and as part of a team.

Nice To Haves

Hands-on experience building or running interfaces on an engine such as Mirth, Rhapsody, Cloverleaf, InterSystems, or Corepoint.
Experience shipping or building LLM-powered features and informed opinions about where AI helps interoperability.
Bias for action, including a preference for putting prototypes in front of customers quickly.
Responsiveness to customers, Sales, and Engineering.
Comfort challenging established practices, including with senior leaders.
Master’s degree in Business Administration, Information Systems, or Information Management.
Current work in the health industry and a background in other software companies focused on growth and innovative products.
Pragmatic Marketing certification.
Certified Scrum Product Owner (CSPO), SAFe Agilist (SA), or PMI Agile Certified Practitioner (PMI-ACP).

Responsibilities

Own and evolve the LKOpera product roadmap and operating cadence, aligned with strategic themes, budgets, and company and department strategy.
Represent the voice of the customer and use client, decision-maker, and internal stakeholder feedback to guide workflow efficiency, usability, and scalability decisions.
Partner with Delivery and Support on escalations involving defects, design gaps, and customer-impacting issues; assess roadmap impact, prioritize with Engineering, and communicate status.
Support Sales through pricing input, customer demos and presentations, and explanations of how LKOpera meets prospect and customer needs.
Maintain market and customer research, conduct competitive analysis, and identify user needs and features informed by research and HL7, ONC, TEFCA, and CMS guidelines.
Contribute to financial and performance targets, including revenue growth, efficiency, throughput, scalability, and reliability; identify revenue and margin opportunities.
Define and track customer adoption, product performance, and financial impact metrics, and use results and user feedback to guide product decisions.
Assess the interface portfolio and identify opportunities for rationalization, modernization, and simplification; support vendor and partner relationships related to interface technology, tooling, and integrations.
Report progress, risks, dependencies, and outcomes to the Director of Product Management and executives, and bring new features forward for executive approval when needed.
Own requirements definition for complex initiatives and support Product Owners in breaking requirements into user stories and coordinating the backlog with related Product Teams.
Work with Engineering and Design on feature definition, design, development, testing, and product plans, ensuring customer workflows and scalability needs are represented.
Coordinate with other product teams to understand key workflows and the data elements needed to support the roadmap.
Plan go-to-market strategy, readiness, and launches with Marketing and Sales; prepare information on roadmaps, priorities, timelines, features, competition, and positioning.
Contribute to thought leadership, including articles, case studies, and webinars, and help recruit clients for focus groups and acceptance testing.
Develop product documentation and training materials for internal and external audiences and provide release-planning information under the Director of Product Management’s direction.
Deliver department goals and commitments, coordinate schedules, and assist other departments with product design and functionality.