Product Manager

Docebo•Toronto, ON

14d•CA$118,500 - CA$158,000•Hybrid

About The Position

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

Requirements

4+ years of product management experience in fast-paced SaaS environments.
Proven track record of managing backlogs and shipping high-quality digital products.
Deep structural knowledge of Instructor-Led Training (ILT) sessions, complex resource coordination, and scheduling workflows.
Strong understanding of web-based SaaS architecture (APIs, rules engines, data configuration).
Analytical mindset comfortable navigating product analytics platforms and using operational metrics to guide the roadmap.
Excellent communication skills for translating technical details and business rules to both engineering and non-technical stakeholders.
Experience in cross-functional Agile environments.
Ability to use tools like Jira and Confluence.
Intense customer empathy for administrators and learners.
Ability to balance operational details and edge cases with a macro view of platform changes.

Nice To Haves

Previous experience in LMS or TMS platforms.

Responsibilities

Own, groom, and prioritize the ILT squad backlog, ensuring every sprint aligns with the broader product vision and strategic roadmap.
Transform complex training delivery friction points into clear user stories, functional specs, and acceptance criteria for Engineering and QA.
Partner with Engineering leads to scope upcoming work, sequence incremental rollouts, and balance new features, enhancements, and technical debt.
Define, monitor, and analyze core product metrics and analytics, collaborating with Group Product Managers, CX, and Support to understand user interaction.
Monitor error rates, booking conflicts, and scheduling stability, working with Engineering to address regressions and optimize technical areas.
Serve as the first-line product champion for internal Support and success teams, triaging queries and converting pain points into backlog solutions.
Coordinate with cross-functional teams for release readiness, producing documentation and implementing phased feature-flag deployments.