Product Manager

OPENLANE•Carmel, IN

About The Position

At OPENLANE, we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We are looking for a high-caliber Product Manager to join our growing Digital Marketplaces Product team. As a Product Manager, you will be responsible for understanding customer needs, competitive landscapes, trends, and defining product roadmaps that leverage technology and data to delight customers. You’ll own areas of very strategic importance that are pivotal to our business growth. You will think about the end-to-end customer journey across product and business units to ensure our customer’s experience is a compelling, coherent, and consistent one. Using data will be key for this position; from understanding user experience patterns to mining operational data. In this role, you will leverage your unique combination of business and technical knowledge to evaluate technical options and to represent business requirements to the technology organization.

Requirements

Minimum of 3 years of experience as a Product Manager or Senior Product Owner.
Proven success in defining and launching high-impact products.
Strong authoring and communication skills with the ability to clearly document and present customer needs.
Ability to perform customer interviews and build market empathy.
Experience conducting competitive analysis, market research, and industry trend assessments.
Solid understanding of agile product development processes.
Strong collaboration, negotiation, and cross-functional leadership skills.
Proven ability to influence teams without formal authority.
Excellent teamwork and organizational skills; ability to manage multiple projects simultaneously.
Highly analytical and creative business-focused problem solver.

Nice To Haves

Experience with wholesale auction inventory and sales management systems.
Strong system design background and technical fluency.
Familiarity with Agile, Kanban, Lean, and Scaled Agile Frameworks (SAFe).
Bachelor’s degree in business, technology, or a related field.

Responsibilities

Contribute to and help refine the product strategy for key digital marketplace initiatives.
Act as a knowledge leader, building deep empathy with internal and external customers.
Define and manage product roadmaps based on customer needs, data analysis, and strategic priorities.
Lead discovery, research, and competitive analysis to inform feature development.
Collaborate cross-functionally with engineering, design, operations, and sales teams.
Develop and prioritize value-driven initiatives with clear business and customer success metrics.
Define and track KPIs and success metrics to evaluate product impact.
Communicate product plans and progress clearly to stakeholders and leadership.
Be an expert with respect to the competition.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement