Product Manager - 603 - (MAP) Adobe and Content Transformation

JPMorgan Chase & Co.•Columbus, OH

19h

About The Position

As a Product Manager in Consumer & Community Banking, you will support the strategic evolution of our content creation tooling ecosystem, championing operational excellence through continuous improvement and best-in-class standards. You will build and sustain strong client and partner relationships, provide ongoing support, and drive solution development through collaborative, cross-functional planning. Your visionary leadership will enable digital transformation, enterprise-wide adoption, and measurable business outcomes through innovative content creation tools and stakeholder engagement.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Bachelor’s degree in Computer Science, Information Systems, or a related field.
Deep expertise in content creation and publishing platforms, including authoring experiences, template/component governance, workflow orchestration, approvals, and platform controls.
Strong working knowledge of Adobe’s content creation toolset and ecosystem (e.g., Adobe Experience Manager authoring, Adobe Experience Cloud integrations, and related creation workflows), with the ability to partner effectively with engineering teams and enable non-technical content authors.
Strong change management background with demonstrated success in stakeholder engagement, training design, adoption strategies, and organizational transformation.
Demonstrated ability to operate as a technical thought leader and SME, with strong problem-solving, communication, and stakeholder management skills.
Ability to translate complex technical concepts into clear guidance for non-technical audiences.
Experience managing end-to-end product lifecycles in regulated industries
Exceptional ability to translate business requirements into user stories, technical specifications, and prioritized development roadmaps.

Nice To Haves

Demonstrated prior experience working in a highly matrixed, complex organization

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Serve as an ambassador for content creation tools, aligning initiatives with business objectives and technology requirements.
Define and communicate a compelling product vision with clear OKRs and KPIs for each delivery phase, ensuring alignment from discovery through post-launch evaluation.
Modernize content creation capabilities by leveraging automation, AI/ML, advanced analytics, and workflow optimization to accelerate speed-to-market while maintaining auditability and control.
Lead end-to-end lifecycle management, owning the complete product journey from concept through pilot, rollout, and continuous optimization with phased delivery plans and measurable success metrics.
Translate requirements into solutions by identifying, documenting, and converting client needs into detailed user stories; collaborate with development teams and Area Product Owners to define technical solutions, prioritize backlogs, and manage dependencies.
Manage complex platform and workflow transitions, ensuring data integrity and minimal business disruption.
Drive adoption and investment by building compelling business cases, facilitating adoption through strategic communication, executive stakeholder management, and cross-functional collaboration.