Product Manager, Card Not Present Payments

Fiserv • Sunnyvale, NJ

1d • $100,000 - $165,600 • Onsite

About The Position

As a Senior Product Manager, you will drive strategy, execution, and continuous optimization for key features in Clover’s Card Not Present (CNP) payments portfolio, including e-commerce APIs and integrations, alternative payment methods, authorization optimization, and payment-system compliance. This individual-contributor role supports Clover’s omnichannel strategy by expanding merchant features, growing transaction volume, and delivering seamless digital payment experiences. You will work across engineering, product design, product marketing, developer relations, and sales channels to build and scale payment solutions.

The role contributes to CNP product strategy and executes the feature roadmap across Clover’s e-commerce, mobile, and API/SDK capabilities. It drives product development from ideation through launch, translates merchant-segment needs into roadmaps, defines technical requirements and payment API/SDK specifications, and manages card-brand compliance mandates, PCI requirements, and regional payment and security rules. The work also includes supporting go-to-market and developer outreach, researching merchant and consumer needs, and using customer and operational data to improve payment experiences, business outcomes, satisfaction, and retention.

The position is on-site and requires use of a computer and audio equipment. Applicants must already have valid, unrestricted U.S. work authorization; sponsorship is not available. The listed salary range is $100,000–$165,600 for employees in New Jersey and New York; ranges in other states may differ. Incentive-eligible associates may receive an annual incentive opportunity, potentially as a mix of cash bonus and equity awards at the company’s discretion.

Requirements

• At least 5 years of product management experience, including at least 3 years dedicated to card-not-present payments, e-commerce, or payment gateway solutions.
• Deep knowledge of developer APIs, RESTful web services, and mobile SDKs for e-commerce integration.
• Thorough understanding of the online payments ecosystem, including acquirers, gateways, fraud management, and PCI compliance.
• Familiarity with alternative payment methods, including Pay by Bank, digital wallets, and Buy Now Pay Later solutions.
• Strong analytical and commercial instincts, including market sizing, cost-benefit tradeoffs, build/buy/partner decisions, and business case development.
• Strong cross-functional collaboration skills and ability to partner with engineering, design, sales, operations, and marketing teams.
• Bachelor’s degree required.
• Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Nice To Haves

• Experience with SMB or merchant-facing products is strongly preferred.
• International product experience in EMEA, APAC, or LATAM is a plus.
• MBA or engineering background is a plus.

Responsibilities

• Contribute to CNP payment product strategy aligned with Clover’s mission, target vertical markets, and growth objectives.
• Execute the product vision and feature roadmap for Clover’s e-commerce, mobile, and API/SDK capabilities.
• Identify emerging online-payment trends and technologies, including alternative payment methods, to support competitive differentiation.
• Define e-commerce integrations and developer partner strategy across key platforms and third-party developer solutions.
• Present product updates, performance metrics, and roadmaps to cross-functional stakeholders and leadership.
• Drive the end-to-end product development lifecycle from ideation through launch, delivering secure, scalable online payment capabilities.
• Understand Clover’s target merchant segments, including restaurant, retail, services, and healthcare, and translate their needs into CNP roadmaps.
• Collaborate with engineering, architecture, and design teams on technical requirements and payment API/SDK specifications.
• Manage semi-annual card-brand compliance mandates, PCI requirements, and regional payment and security rules.
• Translate product delivery into measurable revenue growth, high-margin transaction volume, and improved authorization rates.
• Partner with product marketing, commercialization, sales channels, and developer relations to train sales teams and educate the market on Clover CNP capabilities.
• Support third-party developers building on Clover e-commerce APIs in collaboration with developer outreach and partner teams.
• Conduct market and user research into merchant and consumer pain points and the competitive landscape.
• Gather and analyze customer feedback, operational data, decline rates, and fraud rates to identify improvement opportunities.
• Deliver secure, compliant, and reliable payment experiences that support customer satisfaction and retention.

Benefits

• Annual incentive opportunity for incentive-eligible associates, potentially delivered as a mix of cash bonus and equity awards at the company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior