Product Manager

NBCUniversal•Centennial, CO

17h•Hybrid

About The Position

NBCUniversal’s Enterprise Product Team builds products that provide essential capabilities throughout the company. Its portfolio supports functions including Content/Title Management, Data & Analytics, Scheduling & Distribution, Media Asset Management, and Content Sales. The Product Manager is responsible for several products and maintains ongoing communication with clients about product matters, development progress, deliverables, and timelines. The role leads grooming sessions, product demonstrations, and walkthroughs; develops expertise in product features and functionality; advises on multi-product initiatives; and mentors Product Specialists. The role manages products from ideation through delivery and ongoing optimization, owning product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms. It develops roadmaps and prioritized backlogs; gathers and translates requirements; collaborates with stakeholders, architects, engineers, and vendors on solutions and implementation; and uses data analysis to guide product decisions. It also oversees acceptance testing, compliance, incidents and change requests, vendor performance reporting, and documentation and governance.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of relevant work experience in the technology or media industry.
At least 3 years of experience demonstrating strong technical, quantitative, and analytical skills.
At least 3 years of experience demonstrating excellent written and oral communication, effective interpersonal skills, project management, and formal presentation abilities.
Expertise in the software development lifecycle, including scoping, iteration planning, writing user stories and acceptance criteria, and rollout management.
Strong analytical and problem-solving skills, including the ability to assess ambiguous situations, weigh diverse factors, and adapt approaches to devise effective solutions.
Proven ability to influence and collaborate with senior stakeholders, including people unfamiliar with the subject matter, by tailoring communication and providing guidance on challenging issues.
Experience working on problems of diverse scope that require sound judgment, interpretation, and decision-making with minimal supervision.

Nice To Haves

At least 3 years of product management experience in media, including gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps and launches.
At least 2 years of direct client engagement experience.
Experience in television/broadcast, media, technology, or a related field.
Experience with Agile methodology.
Experience using JIRA or a similar system to track and maintain feature requirements and development progress.
Adaptability in a fast-paced environment, a collaborative approach, and strong problem-solving ability.

Responsibilities

Manage the end-to-end product lifecycle, from ideation through delivery and ongoing optimization.
Define and own product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms.
Develop and maintain feature roadmaps and prioritize capabilities based on business needs and strategic goals.
Lead grooming sessions and keep the backlog current with clearly defined features and user stories.
Document product features and capabilities in JIRA, including measurable acceptance criteria.
Collaborate with Engineering, Ad Sales, Programming, Operations, Product, and Architecture to gather and analyze requests, define data needs, and align priorities.
Translate complex business requirements into actionable product features and conceptual models.
Partner with architecture and solutions leaders to identify technical solutions that meet client and business needs.
Work with engineering teams and vendors to implement automation and workflow improvements.
Explore and analyze large datasets to inform product decisions and data-driven features.
Use business insights and analytics to refine platform strategy and address high-impact problems.
Define and execute user acceptance testing for new features and integrations.
Ensure workflows and vendor deliverables follow NBCUniversal standards and industry regulations.
Coordinate prompt resolution of operational issues and manage change requests to maintain live-environment stability.
Track and report vendor performance metrics, including uptime, error rates, and turnaround times, and recommend improvements to service quality and operational efficiency.
Maintain documentation for processes, integrations, and SLAs, and ensure product and vendor workflows comply with internal standards and regulatory requirements.
Communicate with clients about product matters, development progress, deliverables, and timelines; conduct product demos and walkthroughs.
Consult on new multi-product initiatives or programs and mentor Product Specialists.